Assist the management in the output of steel sales orders via processing, logistics, material testing and shipping to the customer. This position is full time in-office with hybrid potential.
Essential Duties and Responsibilities
•Oversee inflow and outflow of steel orders; manage all processing orders with outside service centers including the details of specific customer order specifications
•Oversee all aspects of shipping of steel to various points of steel processing and customer final delivery
•Provide support to the Sales team regarding order tracking, forecasting, fulfillment and customer inquiries
•Answer questions and discusses complaints with customers regarding orders
•Ensure the quality and productivity of all processes
•Support all aspects of ISO 9001 implementation
•Ensure the safety of all operations
•Maintain a safe work environment and comply with safety rules and regulations
•Provide leadership, management and accountability for staff
•Establish and execute plans for employee training and development
•Work with company management to set performance goals
•Maintain a positive work atmosphere by acting and communicating in a manner to get along with customers, co-workers and management
•Generates steel sales to customer base when opportunities exist
Performance Measures
•Incoming and outgoing steel orders are processed accurately, timely and within budget
•Accurate Forecasting to Management
•Support provided to the Sales team is helpful and timely
•Customer inquiries are handled appropriately and timely
Qualifications:
•Minimum of 1 year steel production/inside sales experience required
•Comparable industry background acceptable
•Bachelor degree, preferred
Company Background:
Advance Steel Company was founded in 1950. Although times have changed and we have grown, our core principles remain the same. Relationships, commitment, market knowledge, trust and a passion to "hit the ground running" have been the cornerstones that have enabled the company to stay a fixture in the US flat rolled market for over 70 years.
Advance Steel Company is a large volume and highly competitive flat rolled carbon steel and plate supplier. We are located in the heart of Troy, Michigan. Our mission is to exceed our customers’ demands and expectations by providing them with the best material and quality of service.
We serve a variety of industries such as agriculture, appliance manufacturing, automotive, construction, energy, HVAC, mining, railroad, recreation, and transportation that use our steel products, including hot rolled and cold rolled steel, for a wide range of applications.
Common Applications:
High strength plates
Automotive frames and parts
Steel studs and dumpsters
Field irrigation systems
Trailer covers
Truck trailer beds
Rail box cars
HVAC components