Production/Installation Manager
Port Saint Lucie, FL
Full-time
$60,000-$85,000About This Job
Production/Installation Manager
Creating a fresh solution to bath remodeling, Renken Remodeling offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
Primary Purpose & Function
Renken Remodeling is seeking a Production Manager/Installation Manager in our Port St. Lucie, Florida market. We offer a very competitive compensation package.
Job Responsibilities:
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Experience in acrylic bath systems is a requirement.
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Quality Assurance experience required.
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Participate in Hiring & Training
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Review time sheets
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Manage the installation team and ensure they meet their accountabilities
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Maintain 100% customer satisfaction and positive feedback from customers on installs
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Contact customers 1 week after install for satisfaction review
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Contact customers on a weekly basis to keep them informed of the production timeline.
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Request customer for referrals, or remind them of program
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Plan and schedule all installations
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Review contracts with sales team prior to ordering
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Order all products
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Complete permits if required
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Manage relationships with vendors
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Manage incoming products and warehouse
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Place all material orders
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Set installer schedules
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Quality control & install training
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Prepare customer folders
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Prepare/gather product together for installers
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Maintain customer folders and production in our CRM
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Assist Installers issues during installation
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Collect Installers Time sheets, Receipts for payroll
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Collect from installers completion certificates and money collected
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Maintain calendar and update with installs scheduled.
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Maintain calendar for installers requested off days
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Coordinate all warranty and service calls
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Review your job cost to determine recommendations for improvement
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Complete analysis on root cause of service calls
Benefits:
We offer a comprehensive benefits package which includes Medical, Dental, Vision, and Life Insurance, 401(k), paid vacation, paid sick time, and professional development.
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