Product Support Technician – Mining Equipment - Canada

This isn’t just a new role, it’s a statement.

We’re charging into North America and Canada with serious momentum, driven by explosive regional growth and a surge of new, high-profile clients. And we’re not slowing down. This brand-new Technical Support Representative

position is your chance to take the lead in one of our most critical, high-growth regions.

You won’t just be answering calls you’ll be on the frontlines, tackling technical challenges head-on, influencing design and engineering outcomes and becoming the trusted voice our clients count on. This is your opportunity to step into a career-defining role where your impact will be felt from the pit to the boardroom.

Own your territory. Earn trust. Build lasting client loyalty. Shape your legacy, aligned with the strength of the Schlam brand

If you’re ready to be the reason, we dominate the market we’re ready for you.

About The Role

As a

, you’ll be the go-to expert for a portfolio of major mining clients, supporting assets like buckets, truck trays and wear parts. You’ll work side-by-side with engineering, sales and service teams to ensure everything runs smoothly before, during and after commissioning. Your mission? Drive client satisfaction, retention and technical excellence from the ground up.

What You’ll Be Doing

About Your Experience

Essential

Desirable:

Why Work for Us?

We don’t just support our clients we partner in their success. You’ll be joining a high-performing team known for technical leadership, customer excellence and continuous improvement. We value initiative, trust, and collaboration and we’re committed to helping you grow and succeed.

To be part of this journey, you’ll need the legal right to work in Canada. Please ensure your resume and cover letter are submitted in English.