Herc Rentals

Product Support Manager ProResources

LocationGalt, CA
Salary$75,000-$85,000

About This Job

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal


Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025.



Job Purpose

A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial focused customers tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.


What you will do...

Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
Increase ProResources brand revenue contribution within assigned geographic area
Create and implement strategic sales plan to grow revenue
Work with internal region staff to drive results on targeted sales strategies
Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
Assist with the preparation and negotiations of contract bidding and renewals
Create and deliver customer educational presentations
Assist Division and Region with product specific fleet management
Create tool room solutions, coordinate mobilization, and perform on-site meetings.
Coordinate marketing efforts to increase internal and external brand awareness
Support all team members
Learn and follow all company procedures and protocols


Requirements

Bachelor’s degree preferred
Proven track record with a minimum 5 years of outside sales experience within the industrialtools and/or rental industry
Ability to engage in natural verbal interaction with customers
Ability to follow up with customers in a timely manner
Able to walk into unfamiliar environments and adjust rapidly to the setting
Attention to Detail
Multi-Tasking individual who uses project management skills to accomplish goals
Customer service focused
Must react to changing business needs
Works and communicates effectively with all levels of the company
Solid and proven computer skill set (knowledge od MS Office is preferred)


Skills

Basic knowledge of Microsoft Word and Excel Programs
Ability to communicate effectively and efficiently
Demonstrated interpersonal skills
Dependability
Attention to detail
Work Efficiently - Increase activity, meet and qualify as many accounts as possible – numbersgame
Be Effective - Intense effort into qualifying opportunities, do this better than anyone
Follow up - Target precisely and focus on “ideal” customers we are most likely to win
Be Accessible – Our customers require 24/7 response
Be Visible – Be an outspoken advocate of the Brand. Become the most sought after salesperson on your regional teams.
Communicate – Be proactive and initiate sales activities with Sales Reps and Branch/District Managers


Req #: 62650


Pay Range: $75,000 to $85,000

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.


Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.



Keeping you healthy


Medical, Dental, and Vision Coverage


Life and disability insurance


Flex spending and health savings accounts


Virtual Health Visits


24 Hour Nurse Line


Healthy Pregnancy Program


Tobacco Cessation Program


Weight Loss Program



Building Your Financial Future


401(k) plan with company match


Employee Stock Purchase Program



Life & Work Harmony


Paid Time Off (Holidays, Vacations, Sick Days)


Paid parental leave.

Military leave & support for those in the National Guard and Reserves


Employee Assistance Program (EAP)


Adoption Assistance Reimbursement Program


Tuition Reimbursement Program


Auto & Home Insurance Discounts



Protecting You & Your Family


Company Paid Life Insurance


Supplemental Life Insurance


Accidental Death & Dismemberment Insurance


Company Paid Disability Insurance


Supplemental Disability Insurance


Group Legal Plan


Critical Illness Insurance


Accident Insurance


Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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