Product Support Engineer- Renewables
Product Support Engineer- Renewables
Mayfield Village, OHOn-site
Oil and Gas
About This Job
We are seeking a Product Support Engineer who will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and world-wide.
Essential Functions:
•
Provide technical support to customers, sales network, customer service personnel and international subsidiaries.
•
Initiate new project requests.
•
Work with sales network and end users to investigate material usage and industry pricing to enhance the success of new product development.
•
Monitor progress on new product development, and work with Engineers on existing products to make changes necessary to meet changing requirements of customer or industry standards.
•
Work with engineering to write and release industry focused seminar papers based on laboratory and field research.
•
Analyze and resolve product malfunctions and complaints.
•
Visit customer locations to provide product training.
•
Travel when required with sales network personnel in support of sales efforts and to identify new opportunities.
•
Provide some project management oversight to solar and EV projects underway.
Travel Requirements:
•
Travel when required with sales network personnel in support of sales efforts and to identify new opportunities (10-20%)
Qualifications and Requirements:
•
Bachelor’s degree in mechanical or electrical engineering
•
2+ years of experience in the markets PLP serves or with the products PLP uses.
•
Good verbal and written skills as the position deals with both internal employees and customers.
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