Avangrid

Principal Analyst-Billing & Rev Recovery

LocationAugusta, ME
Salary$103,939-$129,924

About This Job

The base salary range for this position is dependent upon experience and location, ranging from $103,939 to $129,924


Job Summary

The Revenue Recovery and Billing group at Central Maine Power (CMP) is responsible for ensuring robust credit and collections and billing processing for over 670,000 customers. With active customer account receivables totaling over $70m, providing roughly $20m in customer assistance annually, and producing over 7.8m bills annually, the Principal Analyst – Billing and Revenue Recovery position provides strategic thinking, collaboration and guidance to ensure all regulatory requirements are met, along with adherence to meeting key Customer Service SQIs. A key focus of the position is to provide leadership and direction to ensure system processes are maximized, including leading efforts to implement new and/or enhanced system solutions to reduce overdue debt, which in turn mitigates socializing debt across all ratepayers, as well as maximizing the producing of accurate and on-time monthly customer bills.


Key Responsibilities

Provide strategic and in-depth research and analysis in the areas of maximizing revenue recovery (credit and collections active customer account balances more than $70m, financial assistance programs totaling over $20m) and billing processes that send out more than 7.8m bills annually, to effectively document business requirements and ensure regulatory compliance
Recognized as a subject matter expert (SME) to support key stakeholder and regulatory filings, meetings, committees, and/or hearing testimonials
Leads detailed design documentation of proposed system solutions utilizing trending and available technologies
Perform a liaison role between the business area and the more technical support organizational units to ensure business needs are properly documented and converted into technical requirements
Considered a “system architect” within all functionalities impacting revenue recovery and billing business and system processes, with the ability to properly communicate across multiple levels and audiences of the company, including executive management
Provide expert-level direction for major system upgrades and projects, key business deliverables, audits, and regulatory-driven efforts
Uses advanced knowledge to provide key interpretation and direction of regulatory initiatives and mandates, translating into business process impacts
Provide expert level research of system processes to identify potential risks and strategic opportunities to promote process improvements based on optimal business practices and alignment across the Avangrid organization
Promotes a customer service focus when approaching assigned projects and system trouble shooting
Able to represent company at industry events


Required Qualifications

Bachelor’s degree with a minimum 10 years of experience. A minimum of 15 years of experience in Billing and/or Revenue Recovery processes in lieu of a Bachelor’s degree may be accepted.
Expert-level knowledge of SAP or similar ERP utility system processes and reporting
Advanced proficiency in the Microsoft Office suite of applications
Significant experience with SAP or similar ERP query and reporting tools
Ability to create detailed and cross functional business requirements and recommended system designs from regulatory filings and/or customer service business opportunities while adhering to all applicable rules and regulations
Excellent oral and written communications skills
Proven ability to manage multiple deliverables
Demonstrated ability to communicate effectively across various business areas, including Information Technology, external stakeholders, and executive management


Preferred Qualifications

Advanced degree with analytical discipline


Competencies (this is standard for all jobs)

Growth & Continuous Improvement
Initiative & Change
Focused on Results
Customer Centric (internal and/or External)
Communication
Collaboration
Leadership (people managers/leaders)


Benefits:

Award winning student loan debt repayment program
12% 401(k) Match
Competitive salary and performance-based bonuses
Comprehensive benefits - including medical, dental, vision and variety of well-being programs
Tuition Assistance
Opportunities for professional development, career advancement, and internal mobility
Supportive and inclusive work environment
Generous PTO policy


#LI-OFFICE

#LI-ER1


Company:


CENTRAL MAINE POWER CO


Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at


careers@avangrid.com


.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.


Job Posting End Date:


May-31-2025

Similar Jobs

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
23 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
25 days ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
27 days ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
9 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
20 days ago
company-logo

Apprentice / Lineman

Saber Power Services
Job TypeFull-time
 
Rosharon, TX
30 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
26 days ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Lease Records Administrator

WEM Operating
Job TypeFull-time
 
Provo, Utah
about 2 months ago