Wagner Equipment Co.

Power Systems Rental Service Manager

LocationAlbuquerque, NM
Job TypeFull-time
Salary$79,312-$109,055

About This Job

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.


Benefits include:

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays*

Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%*
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.*

The Sales & Rental Operations Support Manager overseas the orderly and timely flow of all new and used General Line, Wagner Rents, and Power Systems Sales & Rental Departments electronic and written documents relative to sales, RPO, rental, leases, special programs, factory ordering, licensing, warranty, inventory, and shop job initiation. Works closely with leadership (corporate and branch level) to develop and implement consistent and effective operating processes across the Wagner enterprise. This position ensures that software investments are fully leveraged. Develops and assists operating managers in achieving KPI objectives and ensures that all administrative functions are as effective and efficient as possible.

Pay Rate: $79,312.91 - $109,055.56 Annually Pay rate is dependent upon education & experience.


Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Works with operating areas to achieve expected levels of performance
Works with other departments across the Wagner enterprise to enhance cooperation and effective cross – departmental processes
Ensures that all Sales & Rental Operations processes are being consistently followed across the entire territory
Maintains all machine and attachment inventory records including new, used, and rental book values, inventory location, and ordering
Assumes overall responsibility for developing and implementing budgets and objectives for this are
Assures that sales & rental reports (KPIs) are effective and distributed on schedule
Manages the processes and orderly flow of sales orders from entry into the system to final invoicing, maintaining a heavy emphasis on speed and accuracy
Manages the applicable data gathering, storing, and retrieving processes and functionality of all Sales & Rental Department records
Maintains a high level of communication with applicable Caterpillar and vendor personnel to ensure understanding and compliance of all special programs and machine-reporting guidelines
Interfaces with CAT Operations Reps to exchange best practice information and influence CAT as needed
Understands and influences future systems/software development and implementation
Stays abreast of and seeks to influence CAT system solutions
Supervises and provides leadership/support to the activities of all direct reports while enhancing employee satisfaction
Other duties as assigned by manager


Required Education and Experience:

High School Diploma or GED
Bachelor’s degree in Art or Science, or equivalent industry, managerial, and administrative experience
Project management
Ability to work comfortably with accounting principles
Strong ability to communicate, influence, and build consensus across department lines
3-5 years administrative/clerical experience
3-5 years of Supervisory/Management experience
3-5 years of Project Management experience
5+ years customer service experience
1-3 years sales experience


Physical Demands & Competencies:

Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Advanced knowledge of Microsoft Word, Outlook, Excel, and PowerPoint
Intermediate knowledge of DBS & CRM/Sales Link


Travel Requirements:


1%- 25%


Work Environment:

Noise: Quiet
Indoors


Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.


Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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