Power System Generator Field Service Diesel Tech-POWER004821

Power Systems Generator Field Service Diesel Technician - POWER004821

Description

Wagner Equipment Co. offers challenging career opportunities, extensive

training and employee development along with an opportunity to grow your

career and thrive under Wagner's reputation for excellence. We offer

excellent benefits and supply you with the tools you need to maximize your

potential and grow within Wagner.

Benefits Include

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8

company paid holidays

Medical, dental, and vision insurance

Life and AD&D Insurance

Retirement Plans - 401K and Roth 401K , eligible employees can receive a

company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

CEFCU- Citizens Equity First Credit Union - Employees have access to services

include payroll deductions savings, accounts, loans, VISA card, and more.

Additional Benefits include: Unum Supplemental life Insurance, Aflac

Critical Illness + Accidental Insurance, ID WatchDog and discounted

employee phone plans.

Under minimal supervision, the Field Service technician is responsible for

diagnosing, repairing, and performing maintenance on Caterpillar and other

OEM engines, gensets, and related equipment in the field in a manner the

reflects the company's vision of working as "One Professional Team." The

Class A Technician will be required to professionally communicate with the

Service Manager, Service Coordinators, Technicians, Technical

Communicator, and the customer while being responsible of all functions and

dut

Pay rate: $32.00 - $52.60 per hour

Pay rate is dependent upon education & experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities

To Perform These Essential Functions.

Prepares and completes all related inspection forms for repairs,

maintenance, warranty, and startup documents for new equipment

Accurately completes and submits time cards, vacation requests, and

Purchasing Card receipts to Service Coordinators in a timely manner

Charges time to appropriate work order and segment. Turns in parts credits,

core credits, fluid samples, and receives signed documents for warranty

parts and core returns from proper warehouse personnel

The proper use of Caterpillar's Service Information System (SIS),

Technical Marketing Information (TMI), Dealer Business Systems

(DBS), and Microsoft Outlook (email)

Keeps and maintains all information in an orderly fashion while on a job,

and utilizes current processes and forms to retain and track information

Communicates effectively with Field Service Manager, Service Coordinators,

and Field Service Technicians to ensure all repairs are completed correctly

and in a timely manner

Promotes additional work and services to the customers as needed

Diagnoses and troubleshoot diesel and gas engines, generators, air

compressors, and related equipment

Perform corrective repairs and scheduled maintenance on customer's equipment

Performs work accurately within estimate with no rework

Keeps up to date with developments in tooling, technologies, and new equipment

Uses safe working practices and follows all company safety requirements

Maintains a clean and organized work area

Performs routine maintenance on Caterpillar and other OEM's equipment both

diesel and gas engines

Makes recommendations for repairs both warrantable and non-warrantable

Makes parts replacement decisions based on reusability guidelines

Understands Caterpillar electronic engine control systems and properly

troubleshoot and repair these systems

Proper use of Caterpillar Electronic Technician (ET) and Service

Information System (SIS) to diagnose and repair equipment with minimal

supervis

Completes appropriate Caterpillar online training for appropriate area of

responsibility

Willingness to learn new technologies and procedures

Other duties as assigned by manager

Required Education And Experience

High School Diploma or GED

Some College Or Trade School Preferred

Accredited Technical School with Certificate or Diploma Preferred

3-5 years administrative/clerical experience

3-5 years customer service experience

1-3 years sales experience

1-3 years supervisory experience

5+ years technical or mechanical experience

Additional Eligibility Requirements

DOT Health Card

Class D Driver's License

MSHA License

Physical Demands & Competencies

Standing, walking, talking, sitting, use of hands & hearing

Ascending or descending ladders, stairs, etc.

Heavy work that includes lifting and/or moving objects up to 100 pounds or

more

Data Entry, telephone, reading/writing, reasoning, organizational,

communication & math skills

Safety & Product Knowledge