Post Sales Customer Experience Manager

Company Overview

At Window World of Oklahoma City, OK, we're trusted leader in exterior remodeling - specializing in replacement window, siding, and doors. Our commitment to quality and customer satisfaction drives every project we complete. We're seeking a highly organized and systems-driven leader to join our team as a Post-Sales Experience Manager to help us deliver an exceptional customer journey after the sale.

The Post-Sales Customer Experience Manager oversees the entire post-sale lifecycle of our residential exterior remodeling projects. You'll ensure accurate measurements, efficient product ordering, job readiness, and high-quality installation - all while delivering an outstanding homeowner experience. You'll lead installation logistics, subcontractor coordination, and warranty service operations to streamline execution and maximize customer satisfaction.

Qualifications

Performance Goals (KPI's) include:

Benefits & Compensation

Join a team that values quality, teamwork, and customer satisfaction.

Apply not to take ownership of the customer experience and help us deliver excellence in every job by contracting: