Join Our Team as a Plumbing Coordinator at Bonfe!
Are you an organized, detail-oriented professional with a passion for coordination and customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to grow? If so, Bonfe is looking for you to join our team as a Plumbing Coordinator!
Why Bonfe?
At Bonfe, we are committed to delivering exceptional home services across the Twin Cities. Our team is dedicated to providing top-notch plumbing installations, ensuring quality and satisfaction for every customer. As a Plumbing Coordinator, you will play a critical role in the seamless execution of our projects—ensuring our customers are thrilled with the results.
What You’ll Do:
•Efficiently schedule and coordinate plumbing installation projects to guarantee timely and high-quality completion.
•Serve as the primary point of contact for our customers throughout the installation process—from scheduling to post-installation follow-up.
•Collect payments, address customer inquiries, and provide solutions to any concerns promptly and professionally.
•Foster clear and effective communication within the plumbing install team and across departments.
•Facilitate regular team meetings to maintain alignment and proactively address any challenges.
•Identify and implement process improvements to enhance team efficiency and customer satisfaction.
•Ensure all installations, payments, and customer interactions are accurately documented in Service Titan.
•Track and report on key performance metrics to drive continuous improvement.
What You Bring:
•Experience: Minimum 2 years in coordination or project management, ideally in the plumbing or residential services industry.
•Tech Savvy: Familiarity with Service Titan or similar service management software is a huge plus!
•Organizational Skills: Ability to manage multiple projects with acute attention to detail.
•Customer Focused: Strong interpersonal skills with a knack for building trust and solving problems efficiently.
•Leadership Mindset: Proven ability to lead conversations, manage expectations, and support team collaboration.
Why You’ll Love Working Here:
•Dynamic Environment: Be part of a team that’s committed to delivering excellence every day.
•Supportive Team: Work alongside a dedicated team that values communication and teamwork.
•Competitive Pay & Benefits: We offer a solid compensation package, including health benefits, retirement plans, and more.
Ready to Apply?
If you’re ready to take the next step in your career and be part of a company that values its team members as much as its customers, apply today!
Join us at Bonfe—where your work truly makes a difference!