Planning and Dispatch Representative I

SaskEnergy is seeking a qualified and motivated individual to join our team. The Planning and Dispatch Representative I receives and coordinates emergency response customer calls, responds to natural gas service inquiries and requests and coordinates service call scheduling for planned maintenance, emergency response and customer driven requests for a provincial workforce.Note: This job description is intended to describe the general nature and level of work being performed and the percentage of time allocated to duties may vary. This job description is not intended to be construed as an exhaustive list of all responsibilities, required skills or related duties which may be assigned or requested. Position Details* Union – This position is permanent part time.

Core Responsibilities Service Dispatch* Receive and dispatch gas emergency/trouble calls, planned maintenance, line locate requests received from Sask 1st Call and other customer driven work requests.

Customer Interaction* Receive and respond to customers pertaining to customer service requests, such as: gas line locations, meter installs, relights, service maintenance requests, etc.

Work Management Administration* Administer the meter exchange program including maintaining meter documentation for sample recall, and special meters.

Other* Provide training and support on related work systems and processes to co-workers as required.

Qualifications Education* Grade 12 or equivalent.

Experience* One (1) year experience in an office and/or customer service environment utilizing computer based software in Microsoft Suite.

Non-Optional Requirements* Planning and Dispatch Representative training program.

Additional Information* Travel, including overnight stays away from bid headquarters is required on occasion.

Application Instructions* Please apply online with your cover letter and resume outlining your qualifications.

Closing Date

May 12, 2025

Hourly Rate Range

$28.95 ($4,403.30) - $31.99 ($4,865.68)

#LI-POST