Outage Management System (OMS) Application Engineer

Job Title:

Outage Management System (OMS) Application Engineer

Location

: Southern California, (US-based only) – No visa sponsorship

Work Set Up:

Work From Home

Job Summary

: We are seeking a highly skilled OMS Engineer to manage the administration, maintenance, and troubleshooting of the eTerra OMS platform and its integrations. This role requires deep expertise in Outage Management Systems (OMS), particularly with GE OMS (eOMS) or CGI OMS, along with a strong understanding of AMI Filtering Rules Engine technologies. The ideal candidate will ensure the effective performance, uptime, and reliability of the OMS platform while supporting business operations and collaborating with cross-functional teams.

Key Responsibilities:

• Administer, maintain, and troubleshoot the eTerra OMS platform, ensuring it performs at optimal levels and maintains high uptime.

• Develop, enhance, and maintain OMS processes to support business operations and outage management workflows.

• Manage and support touchpoints between OMS and other Grid Management System (GMS) modules, as well as external applications, ensuring smooth data flow and system integrity.

• Monitor, analyze, and optimize the AMI Filtering Rules Engine to improve outage detection, response times, and system performance.

• Collaborate with IT teams, operations personnel, and external vendors to resolve system issues, implement enhancements, and ensure the system meets business requirements.

• Maintain system security, compliance, and adhere to industry best practices to ensure high levels of operational reliability.

• Provide technical support and training to internal teams to ensure effective use and understanding of the OMS platform.

Required Qualifications & Skills:

• 3+ years of experience in OMS administration, with a preference for expertise in GE OMS (eOMS) or CGI OMS.

• Strong knowledge of Outage Management Systems and their critical role in grid operations and outage response.

• Proven experience working with GMS modules and integrating OMS with other enterprise-level applications.

• Proficiency in AMI Filtering Rules Engine technologies, with the ability to troubleshoot and optimize system performance.

• Familiarity with real-time power grid operations and a strong understanding of utility industry best practices.

• Excellent problem-solving, analytical, and communication skills, with the ability to articulate complex technical issues to non-technical stakeholders.

• Demonstrated ability to work both independently and in collaboration with cross functional teams.

Preferred Qualifications:

• Experience with SCADA, DMS, or EMS systems within a utility environment.

• Knowledge of SQL, scripting, or automation tools for efficient system maintenance and troubleshooting.

• Experience with cloud-based or hybrid OMS deployments, leveraging the latest technologies for system scalability and resilience.