Overview
The Order Administrator plays a crucial role in ensuring a smooth running process and maintaining high levels of client satisfaction. This position requires a detail-oriented individual who can create permit drawings for deck builds, efficiently manage order entry, track shipments, and provide exceptional customer service. The ideal candidate will thrive in a fast-paced office environment and possess strong communication skills to effectively interact with team members.
Duties
•Draw basic deck designs that are code compliant.
•Process incoming customer orders accurately and in a timely manner.
•Maintain organized records of all orders and related documentation.
•Communicate with team members regarding order status, delivery schedules, and any potential issues.
•Conduct outbound calling to follow up on orders or gather additional information from clients.
•Collaborate with other departments to resolve any order discrepancies or customer inquiries.
•Provide exceptional client services by addressing questions and concerns promptly.
•Utilize office software to input data, generate reports, and manage customer information.
•Manage Inventory of inhouse products.
Skills
•Proficient in office operations, including typing and data entry skills.
•Excellent verbal and written communication skills in English; additional language skills are a plus.
•Familiarity with deck drawings and code related items.
•Previous experience in inventory management and ordering a plus.
Join our team as an Order Administrator where your contributions will directly impact our customers' experiences!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Experience:
•Technical drawing: 2 years (Preferred)
Ability to Commute:
•Dillsburg, PA 17019 (Required)
Ability to Relocate:
•Dillsburg, PA 17019: Relocate before starting work (Preferred)
Work Location: In person