UGI Utilities, Inc.

Operations Representative I ( Administrative)

LocationLancaster, PA
Job Typefull_time

About This Job

Requisition Number: 26078

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

The Operations Representative I position provides office support through the utilization of computer systems and mapping records to support Field Operations including Construction Service, Meter Reading, and Utility Departments.

Duties and Responsibilities

Provide Clerical support for all aspects for the Operations department. Audit all paperwork as related to UGI operations. Provide daily support to various UGI systems such as: SAP, ESRI, DOJM, R2, Mobile Dispatch (CAD). Work on various UGI reports and provide communications to internal and external customers.
Support Operations with various tasks including but not limited to maps and records review, scanning and importing completed main job packets, data entry, Call Out procedures, PA one call tickets, monitoring and restocking office supplies, invoice processing, creating purchase requisitions, and permit processing.
Perform daily data entry into the payroll system ensuring accurate and timely processing of payroll information for hourly field employees.
Provide support to Operations Support Supervisors and Operations Support Coordinators as needed.


Knowledge, Skills And Abilities

Strong Computer skills with MS Office
Experience with Oracle, WebTop, Mobile Up and SAP preferred
Ability to read maps
Knowledge of PA1 call helpful
Excellent communication skills, both written and verbal are essential
Ability to perform data entry of timesheet and payroll information


Education and Experience

High School Diploma or Equivalent.

We offer comprehensive benefits, some of which are:

medical, prescription, dental, vision, life insurance
disability plans
401(k) matched savings plan
paid vacation
company stock purchase program
wellness programs
tuition reimbursement
paid parental leave
paid volunteer time
adoption assistance

UGI Utilities, Inc. is an Equal Opportunity, Affirmative Action and E-Verify Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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