Operations Manager – Austin, TX
ABS Commercial Cleaning
Join a Company That Puts People First
At ABS Commercial Cleaning, we're not just a janitorial company—we're a team that believes in growth, integrity, and doing the right thing for our clients and our people. As one of the fastest-growing commercial cleaning companies in Central Texas, we’re known for our supportive culture and commitment to excellence.
We're currently hiring a high-performing, people-focused Operations Manager to lead our Austin-area operations. If you’re someone who thrives on solving problems, building relationships, and driving results, we want to meet you.
Why Join ABS?
•People-first culture with leadership that truly cares
•Professional development and leadership opportunities (including paths to ownership)
•Competitive compensation up to $75K annually (including performance bonuses)
•Company vehicle, phone, and gas reimbursement
•Hybrid schedule with autonomy and flexibility
Benefits
•Hybrid: mix of remote and in-field work in the Austin area
•Company vehicle & gas card
•Medical & dental insurance
•Paid time off & holidays
What You’ll Do
As Operations Manager, you'll serve as the main point of contact for our Austin clients, ensuring we consistently deliver the high standard of service ABS is known for. You’ll manage the day-to-day operations, support your team, and maintain exceptional client relationships.
Key Responsibilities
•Build and maintain strong client relationships through regular communication (calls, emails, in-person visits)
•Resolve service issues and complaints efficiently and professionally
•Oversee and support on-site cleaning crews to ensure consistent performance and satisfaction
•Perform quality control inspections and audits to uphold ABS standards
•Collaborate with internal teams (sales, HR, operations) to meet client needs
•Track client preferences, service trends, and behavior to improve satisfaction
•Ensure performance metrics are met or exceeded across all accounts
•Recruit, train, and mentor front-line staff as needed
What You Bring
•Proven experience in operations management, facilities, hospitality, or client services
•Strong communication and interpersonal skills—you’re a problem solver and people-person
•Bilingual: English & Spanish (preferred)
•Proficiency in MS Office and CRM tools
•Deep knowledge of the Austin market and the ability to travel within the region
•Detail-oriented, highly organized, and capable of managing multiple priorities
•Bachelor’s degree in business, communications, or a related field preferred
Location
This role requires residency in Austin, TX, with frequent travel to client sites across the city.
Ready to Lead With Us?
If you're ready to join a values-driven team and play a pivotal role in our growth, we’d love to hear from you.
Apply today and become a key part of ABS Commercial Cleaning’s success story.
Job Type: Full-time
Pay: $67,214.00 - $71,725.00 per year
Benefits:
•Professional development assistance
Schedule:
Experience:
•Janitorial: 4 years (Preferred)
Language:
Location:
•Austin, TX 78741 (Required)
Shift availability:
Willingness to travel:
Work Location: Hybrid remote in Austin, TX 78741