Operations Analyst

Job Title: Operation Analyst

Job Description: The company seeks a driven and analytical Operations Analyst to optimize business processes and drive operational excellence. In this role, the analyst will use their expertise in data analysis, process optimization, and strategic recommendations to find inefficiencies, develop and implement solutions, and track their impact on key performance indicators (KPIs). This is an opportunity to significantly enhance the organization's efficiency and effectiveness, collaborating with teams to streamline workflows and deliver results. GridHawk LLC is an equal opportunity employer. All employees have the ability to advance within the company.

*In order to obtain employment with GridHawk LLC, candidates MUST complete a background check.

Company policy requires no violations within the last 3 years.

Candidates MUST pass a drug test. *

All employees of GridHawk LLC are assigned proper technology to perform all work-related duties.

We will provide you with the tools you need to achieve including:

Company laptop and smartphone

Duties will include, but are not limited to:

Gathering and evaluating data from various sources to identify trends, patterns, and areas for improvement.

Utilizing statistical methods to analyze information and develop solutions to business problems.

Identifying key metrics and collecting data from systems like CRM, ERP, or internal databases.

Evaluating existing operational procedures and processes to identify inefficiencies and bottlenecks.

Developing and implementing strategies to streamline processes, redundancy, and improve productivity.

Creating reports and presentations to communicate findings and recommendations to management and stakeholders.

Working closely with cross-functional teams (including finance, sales, IT, and HR) to understand operational needs and implement changes.

Facilitating discussions, gathering insights from employees across departments, and collaborating on solution development and implementation.

Tracking key performance indicators (KPIs) to measure the success of implemented strategies and improvements.

Job Requirements: A bachelor’s degree in a related field and 2+ years of experience in operations analysis are typically required

Requires advanced proficiency in Microsoft Excel, Word, and PowerPoint, along with experience using data visualization tools to effectively present complex information. Must be a resourceful problem-solver with a keen analytical mindset. Possesses outstanding communication and interpersonal skills, a precise eye for detail, and the ability to effectively manage tasks and priorities.

Preferred: Experience in the Utility Damage Prevention Industry

Preferred: Demonstrated ability to implement and utilize Leader Standard Work to drive operational excellence

The ability to work independently and collaboratively

Ability to walk/stand for multiple hours a day

Excellent communication skills needed

Pass a Background screening (no violations within the last 3 years)

Pass a pre-employment drug test

This remote position requires the successful candidate to reside in either Ohio or Oklahoma.

Benefits:

All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week.

Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available on the first of next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period.

Health Insurance

Dental Insurance

Term Life Insurance

Short-Term Disability

Long-Term Disability

Vision Insurance

Flexible Benefits Plan

401(k) Savings Plan (Matched by the company)

Job Classification and Compensation:

Full-time position, requiring occasional weekend shifts as needed to meet business demands.

This is a fully remote position with occasional travel required

Salary Range: $75,000 - $85,000 annually, with final compensation determined by the candidate's level of experience