Workforce Software (WFS) Functional Lead

LocationKing of Prussia, PA

About This Job


Workforce Software (WFS) Functional Lead



Date: Mar 21, 2025

Location: King Of Prussia, PA, United States, 19406


Company: UGI Corporation

Requisition Number: 25991 UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company’s common stock is a balanced growth and income investment. UGI Corporation has paid common dividends for more than 135 consecutive years.

In addition to a challenging career and competitive compensation, our employees enjoy:

Generous and Family-friendly Health & Welfare Benefits Including:

Medical, Vision, and Dental Plans
Optional Health Savings Account
Optional Dependent Care Savings Account
Paid Maternity/Paternity Leave
Work from home policy
Employee Assistance Program


Additional Benefits Include:

401K with a generous company match
Tuition Reimbursement
Assistance with Professional Credentialing
Referral Bonuses
Employee Discount Programs


Job Summary:

The WFS Functional Lead is the subject matter expert and functional owner of their assigned module in our Human Capital Management (HCM) suite of applications. This includes business process support, business process design, and enforcing functional change governance. The WFS Functional Lead will use their knowledge of Time and Attendance business practices to consult on system best practices, gather functional requirements, and assist with development, testing, and deployment of technical solutions to business challenges. This role works closely with Global Process Owners and the HR Services group to ensure deliverables are prioritized and delivered on time and without error. Ultimately responsible for successful change and release management as well as proper system and process documentation.


Duties and Responsibilities:

Expert in WFS Time and Attendance module functionality, capabilities and data. Able to identify and promote standard system solutions for defined business requirements. Works with global process owners to analyze and solve complex business problems. Understands objectives and recommends solutions.
Manages the ServiceNow and ALM ticket queues. Works with the business to prioritize defects and change requests. Overall responsibility for change and release management, resulting in successful defect-free solutions.
Acts as the interface for the Business and AMS/Technical team. Assigns work to the AMS team for completion and has ultimate responsibility for completion. Translates business requirements into functional/technical and functions as the primary interface to the technical team.
Responsible for escalating questions or concerns including issues meeting deadlines or work prioritization. Communicates status updates to stakeholders. Interfaces with the vendor to escalate issues in the base product.
Supports audit requirements and large project implementations across the enterprise, within the area of expertise; with the ability to expand knowledge into new areas of functionality.

Knowledge, Skills and Abilities:

Strong leadership, communication and project management skills.
Excellent written/verbal communication skills, interpersonal skills, and presentation skills.
Expert level knowledge and demonstrated ability to manage and administer the Workforce Software Time and Attendance module.
Experience with ticketing and defect management solutions like ServiceNow and HR ALM.
Experience as the sole point of contact for WFS module-related questions, defects and change requests.
Ability to transform complex processes and business requirements into documented technical requirements.




Education and Experience: Bachelors degree or equivalent experience


5+ years of Workforce Software administration/configuration experience


WFS Time&Attendance module certification(s)

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

UGI Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

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