Office Assistant/Receptionist

Job Overview:

Mid Size HVAC Company serving Suffolk County

We are seeking a detail-oriented Office Assistant/Receptionist to join our team. The ideal candidate will provide office support and assist in daily office operations.

Hours are flexible- ideal would be 10am-2pm

Duties:

- Receive incoming calls from customers

- Take down details of the call and route accordingly to the right person.

- Find customer accounts in our software & pair with person on the phone

- Provide exceptional customer service and support

- Assist the office manager and service manager with calls to and from customers

- Filing of previous jobs and service tickets

- Perform data entry tasks accurately

Requirements:

- Strong organizational skills with attention to detail

- Proficient with computers and our internal software program (We will train on the software)

- Prior experience in customer service or support is a plus

- Knowledge of QuickBooks

- Ability to provide a pleasant and positive experience for the customer over the phone,

This position offers the opportunity to develop skills in various office tasks and contribute to the smooth operation of our office environment.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 20 per week

Benefits:

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Flexible schedule

Schedule:

Experience:

Ability to Commute:

Work Location: In person