West Parkland Gas Co-op Ltd.

Office Administrator

Stony Plain, AB

Full-time

About This Job

Our vision & mission

We are a socially responsible and innovative cooperative and are a recognized and valued leader in the community.

We are member-owned and provide safe, reliable, cost-effective, and community-focused services.

The Role

The Office Administrator plays a key role in supporting daily operations, ensuring smooth communication, and maintaining accurate records within the co-op. This position requires excellent organizational skills, attention to detail, and the ability to handle multiple administrative functions efficiently. The Office Administrator is responsible for managing office processes, supporting various departments, and acting as a backup for the Receptionist, Construction Coordinator and Administrative Assistant when required.

Key Responsibilities

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Assign and initiate company cell phones for employees, ensuring proper setup and documentation.

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Monitor and manage the ‘Admin’ mailbox, responding to inquiries and directing messages to appropriate departments.

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Open, sort, and distribute incoming mail to the appropriate recipients.

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Track and process incoming cheque payments from members, ensuring accurate posting and documentation.

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Maintain and order office supplies, ensuring adequate inventory of stationery and necessary materials.

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Enter approved employee leave sheets into the tracker and update the public calendar.

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Provide administrative support for various projects and operational needs across departments.

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Assist with additional tasks or projects as assigned by management.

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Social Media & Communications

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Manage and maintain the co-op’s social media presence, ensuring regular updates and engagement.

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Develop and post relevant content aligned with the organization’s objectives and member communications strategy.

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Monitor social media inquiries, responding professionally and forwarding messages as needed.

Training & Compliance Administration

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Assists with BisTrainer Administration and Development, ensuring employee training records and compliance documentation are kept up to date.

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Assist in scheduling and tracking employee training and certifications.

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Generate reports from BisTrainer for management review.

Backup & Support Roles

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Act as the primary backup for the Receptionist, covering duties such as answering calls, processing payments, and assisting customers as needed.

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Serve as backup for the Construction Coordinator and Administrative Assistant as required.

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Support/assist Communications Coordinator during events as needed.

Skills and experience required

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Organizational & Time Management Skills: Ability to manage multiple administrative responsibilities, prioritize tasks, and ensure timely completion.

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Technical & Digital Proficiency: Experience with Microsoft Office Suite (Excel, Word, Outlook), ability to learn new software, and familiarity with social media management.

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Communication & Customer Service: Strong verbal and written communication skills for professional interactions with customers, employees, and external stakeholders.

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Attention to Detail & Accuracy: Ability to maintain precise records, handle financial transactions, and ensure compliance with administrative processes.

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Problem-Solving & Initiative: Proactive mindset to identify inefficiencies, suggest improvements, and troubleshoot administrative challenges.

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Collaboration & Adaptability: Willingness to work closely with multiple departments and provide backup support where needed.

Expectations

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Maintain efficiency and accuracy in all administrative tasks with minimal supervision.

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Ensure effective communication and coordination within the organization.

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Demonstrate flexibility and a willingness to support other team members as needed.

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Uphold confidentiality and professionalism in handling sensitive information.

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Contribute to a positive and organized work environment, promoting continuous improvement

Job Types: Full-time, Permanent

Pay: $23.70-$25.22 per hour

Expected hours: 40 per week

Benefits:

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Casual dress

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Company events

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Company pension

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Dental care

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Disability insurance

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Employee assistance program

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Extended health care

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Life insurance

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On-site gym

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On-site parking

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Paid time off

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RRSP match

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Vision care

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Wellness program

Language:

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English (preferred)

Work Location: In person

Office Administrator

About This Job

Our vision & mission

The Role

Key Responsibilities

Training & Compliance Administration

Backup & Support Roles

Skills and experience required

Expectations

Job Types: Full-time, Permanent

Pay: $23.70-$25.22 per hour

Expected hours: 40 per week

Benefits:

Language:

•English (preferred)

Work Location: In person

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