Night Auditor

HOTEL EXPERIENCED? Looking for a NEW Team?

Join QUALITY HOSPITALITY !!!!!!!!

 Closing and balancing all room accounts

 Counting and balancing cash and credit card receipts

 Balancing direct bill accounts

 Verifying and balancing vouchers

 Running a trial balance report

 Investigating or analyzing out-of-balance situations

 Making adjustments or corrections to accounts as needed

 Printing and distributing various computer audit reports

 Completing required revenue and expense reports

 Preparing guest folios for Express Check Out

 Knowledge of and ability to perform all Guest Services Representative responsibilities

 Knowledgeable of hotel fire and safety procedures; monitoring and maintaining property security.

 Ability to open and stock daily breakfast as needed

 Providing information to guests about hotel services, facilities, and other amenities

 Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.)

 Listening and responding to guests’ requests or complaints and communicated these requests and complaints to appropriate team members

 Balancing shift work and cash drawers

 Knowledge of and ability to perform shuttle/van driver responsibilities as needed

Requirements:

 Prior front desk and/or customer service experience is preferred

 Customer-service oriented

 Excellent interpersonal skills

 Strong initiative and work ethic

 Punctual , reliable, and regular attendance

 Strong attention to detail

 Ability to work in a fast-paced environment

 Excellent communication skills – verbal and written

 Strong analytical and problem solving skills

 Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways

 Valid driver’s license and Department of Motor Vehicles Report (if applicable) o Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Apply online at www.qocnc.com/careers/ under Hospitality

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 24 – 40 per week

Benefits:

Schedule:

•

8 hour shift

Work Location: In person