New Service Technician

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Join Our Team as a New Service Technician at Trico Electric Cooperative!

Posting Period: Wednesday August 27th - Wednesday August 10th

Hourly Wage or Salary: $33.01 - $34.75

Cooperative Expectations

We are committed to fostering a culture of excellence, where employees are empowered to grow, collaborate, and contribute to meaningful work. Just as we strive to provide 5-star customer service to our members, we also hold ourselves to the highest standards in how we work and support one another.

What You Will Do

Are you ready to be part of a team that powers communities and supports innovation? Trico Electric Cooperative is looking for a motivated and detail-oriented individual to join our New Service Team in Marana, Arizona.

The New Service Technician serves as a key point of contact for members initiating new or modified electric service requests. This role is responsible for processing and tracking electric service applications, ensuring accurate documentation, and guiding members through Trico’s work order process. The technician provides clear communication regarding member responsibilities and acts as a liaison between members and internal departments including, but not limited to Engineering, Operations, Energy Solutions, and Member Services, to facilitate timely and efficient service delivery. This position plays a vital role in maintaining member satisfaction and supporting Trico’s commitment to reliable and responsive service.

What You Bring To Trico

- An associate degree in business or applicable field

- Three to five years of direct experience in customer service or electric utility services may substitute for formal education.

- Demonstrates strong technical aptitude with advanced proficiency in Microsoft Office applications, including Word, Excel, and Outlook, to support data management and program coordination tasks.

- Knowledge of electrical utility services and products, including service requirements, construction standards, right-of-way regulations, and easement procedures.

- Basic understanding of secondary electrical wiring and the ability to interpret wiring diagrams to support program coordination and member inquiries.

- Ability to work with minimal supervision and work evenings and weekends as needed.

Equal Opportunity Employer, including disabled and veterans.