Network Technician

12-month W2 contract, with possible extension

Description

Job Summary:

Xcel Energy is seeking an experienced Industrial Engineering Technician to join our Communications Team. This role is responsible for troubleshooting, repairing, and maintaining communication infrastructure in the field, with a focus on fiber optics, copper cabling, and related network hardware. The ideal candidate will have a strong background in hands-on technical work, be comfortable working onsite in diverse environments, and excel at resolving service tickets efficiently.

Responsibilities:

- Respond to and resolve field service tickets related to communications systems, including fiber, copper, and other cable types.

- Troubleshoot and diagnose equipment issues, connectivity problems, and wiring faults.

- Perform rewiring, splicing, terminations, and installations as needed to restore or enhance communications service.

- Conduct on-site inspections and preventive maintenance of communication infrastructure.

- Collaborate with the Communications Engineering team to implement upgrades and resolve recurring issues.

- Maintain detailed service records, repair logs, and work order documentation.

- Adhere to all Xcel Energy safety standards, industry regulations, and technical specifications.

- Operate and maintain testing equipment to verify signal integrity and cable performance.

- Support emergency outage response and after-hours on-call work as required.

Skills:

- Proficiency in troubleshooting, splicing, and terminating communication cables.

- Strong understanding of network infrastructure, cable routing, and industry standards.

- Excellent problem-solving skills with attention to detail.

- Ability to work independently as well as part of a team.

- Strong communication skills for effective collaboration with team members and stakeholders.

Qualifications:

Required:

- Associate degree in Industrial Engineering Technology, Telecommunications, Electronics, or related field OR equivalent combination of education and field experience.

- Minimum of 2–4 years’ experience working with fiber optics, copper cabling, and communication systems.

- Valid driver’s license and ability to travel to job sites.

- Ability to lift up to 50 lbs., work at heights, and perform physical tasks in various weather conditions.

Preferred:

- Certification in fiber optic installation/maintenance (e.g., FOA CFOT).

- Experience in utility or energy sector communications systems.

- Familiarity with SCADA or OT communication networks.

This is an exciting opportunity to join a dynamic team that plays a vital role in ensuring reliable communication across Xcel Energy's operations. You will have the chance to apply your technical expertise in a hands-on environment while contributing to innovative solutions that power the future of energy delivery. If you are passionate about technology and enjoy working in diverse settings, we encourage you to apply!