Rogers Heating & Cooling

Mid Day Customer Service Representative

LocationSouth Boston, VA
Job TypeFull-time
Salary$31,200-$41,600

About This Job


WE’RE HIRING – JOIN OUR TEAM!

Are you a people person who loves making someone’s day better? Do you thrive in a fast-paced, fun environmentwhere every call is an opportunity to help? If so, we want YOU to be our next Customer Service Representative at Rogers Heating & Cooling!


Pay: $15 - $20 per hour


Location: South Boston, VA (In-Person)


Job Type: Full-Time


Why You’ll Love It Here:

Be the Voice of Rogers Heating & Cooling – You’ll be the first point of contact, helping customers get the service they need.
Make a Difference – Every call, email, and interaction is a chance to provide outstanding service.
Great Pay & Benefits – Competitive salary, health insurance, PTO, and more.
Growth Opportunities – We’re always looking to promote from within.


What You’ll Be Doing:

Answering calls with a smile and enthusiasm
Scheduling service appointments and following up with customers
Managing online inquiries and customer requests
Coordinating with dispatchers to ensure our techs get to the right place at the right time
Making “Happy Calls” to check in with customers after service
Meeting sales and customer engagement goals


What You Bring to the Table:

A positive, can-do attitude – We love good energy
Top-notch communication skills – You’re friendly, clear, and professional
Organizational skills – You can juggle multiple tasks with ease
Basic tech skills – You know your way around a computer
A drive to succeed – We love team members who go the extra mile


Perks & Benefits:

Competitive pay ($15 - $20 per hour)
Health, dental, and vision insurance
Paid time off & professional development opportunities
Supportive and engaging work environment

APPLY NOW! Send your resume to glenn@callrogers.com and take the next step in your career.

Join us and help make every customer experience a great one!


Job Requisition ID: CSR - OPC0001


Job Type: Full-time


Pay: $15.00 - $20.00 per hour


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance


Shift:

Day shift
Evening shift


Ability to Commute:

South Boston, VA 24592 (Preferred)


Work Location: In person


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