Mercantile and Tour Manager

Title: Mercantile and Tour Manager

Exciting things are happening at the Argo Mill and Tunnel Site. The Mighty Argo Cable car is under construction and will be opening in late ’25 or early ’26. The Mill and Tunnel operation will be working hand in hand with this major new experience and there will be opportunities to co-promote and collaborate on many levels. This position will report to ownership.

The Mercantile and Tour Manager oversees the daily operations of the Argo Mercantile and tour programs at the historic Argo Mill & Tunnel. This role ensures an engaging and memorable visitor experience through effective management of retail operations and well-organized, informative tours. The Manager will supervise staff, handle inventory, design visual merchandising, and develop tour schedules that reflect the historic significance of the Argo Mill. This role also includes responsibilities for maintaining high customer service standards in both the mercantile and tour programs. The Mercantile and Tour Manager is the “face” of the Mighty Argo to the public and the keeper of the Brand.

Essential Functions:

Inventory Management

Customer Service

Visual Merchandising

Sales and Financial Management

Staff Supervision

Tour Management:

Tour Scheduling and Coordination

Tour Guide Training and Supervision

Visitor Experience

Marketing and Promotions

Qualifications:

Education

Experience

Skills

Other Requirements

Work Environment:

The position operates in both a retail and tour environment, requiring adaptability to indoor and outdoor settings, exposure to varied temperatures, and occasional noise typical of a historical site. Physical activity, including standing, walking, and lifting, is frequent.

Job Posting: Applications will be accepted until May 31, 2025.

ARGO Mill, LLC is an Equal Opportunity Employer and is committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Shift availability:

•

Day Shift (Preferred)

Ability to Commute:

Ability to Relocate:

Work Location: In person