Member Service Representative

Position: Member Service Representative

Reports To: Member Service Supervisor

Department: Member Services

Purpose:

To assist with general internal member service functions within the Cooperative, including cashiering, arrangements, new accounts, storm response, billing inquiries, outage reports, and other member related service work.

Minimum Qualifications:

Preferred:

Job Functions and Core Competencies:

Step 1

Step 2

Step 3

ALL TIERS

Core Values:

Physical Demands:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work. Visual acuity required with administrative machine operation.

Working Conditions:

General office environment: requires the flexibility to work irregular hours for assignment completion; requires the ability to work during emergency situations and availability during inclement weather.