Master Data Manager

Description SCOPE:

Christensen, Inc., is a privately held, mid-market fuel, propane and lubricants distributor with operations in the western US, with a significant presence in the Pacific Northwest, and has a growing mixed portfolio of 10,000+ active customers. The company’s future growth plans have created the need for an experienced Corporate Controller to focus on corporate accounting, governance, and reporting.

The Finance & Accounting Applications & Systems Team (FAAST) is a key function established by the current CFO and supports 15+ enterprise systems and the data flows between them. Our current growth and future plans have created the need for a new Master Data Manager role to establish and lead our master/reference data capability—owning the strategy, platforms, and processes that keep customer, vendor, product, account, and location data accurate, governed, and analytics-ready.

This role is ideal for someone who thrives at the intersection of data engineering and governance—someone who can design APIs, data lakes, and pipelines while also leading stewardship forums, policies, and change management to drive adoption across the enterprise. This role is both strategic and tactical and presents an opportunity to own a function that will be key to enabling the company’s aggressive M&A plans and organic growth strategies at a time when the organization is preparing for the next wave of growth.

SIGNIFICANT ACTIVITIES & DELIVERABLES

Program Leadership

- Define and own the enterprise MDM strategy & roadmap across core data domains

- Establish data governance frameworks including policies, standards, ownership models, stewardship councils, and issue management.

- Create and monitor KPIs for data quality, timeliness, and completeness; publish scorecards and drive continuous improvement.

Data Platform & Engineering

- Design and build APIs and services to provision and synchronize master data across ERP, CRM (Salesforce), HRIS, procurement, and the enterprise data warehouse.

- Architect and implement data lakes/lakehouse patterns for curated master/reference datasets and golden records.

- Implement match/merge, survivorship, hierarchy management, and lineage with MDM tools or custom-built services.

- Build and maintain ETL/ELT pipelines (batch and streaming), automating deployments using CI/CD and Infrastructure as Code (IaC).

Governance, Quality & Security

- Implement data quality rules, monitoring, and remediation workflows; lead root-cause analysis with system owners.

- Define and enforce metadata, lineage, and cataloging standards; partner with Security on access controls and compliance.

- Manage schema, API, and contract versioning; establish clear change management and deprecation paths.

Change Management & Enablement

- Stand up stewardship councils, RACI models, and issue triage routines.

- Develop and deliver training, playbooks, and communications to drive adoption across divisions.

- Partner with FAAST to align on intake processes, SLAs, and SharePoint documentation.

- Lead cutover planning and hypercare support for master data releases across Fleet, Commercial, and Wholesale Fuels.

- Assume other responsibilities as assigned.

LEADERSHIP & TEAM REACH

- Understand and live our Core Values

- Serve as the enterprise point of accountability for master data integrity and governance.

- Collaborate with stakeholders, analysts, developers, and data engineers to deliver complete information solutions.

- Promote a culture of data and insights, seeking innovative solutions that improve outcomes for customers.

- Identify high-value opportunities and recommend projects to pursue.

- Work autonomously to develop scalable, robust, and automated solutions.

- Model and reinforce the company’s core values and align strategies to achieve the vision of the OCFO.

Skills & Qualifications

Required Experience

- 7 plus years in data engineering/architecture with 3 plus years leading master/reference data programs at scale.

- Proven hands-on experience with API design/build (REST/GraphQL), schema versioning, and authentication/authorization patterns.

- Built and maintained data lakes/lakehouses and ingestion pipelines (files, CDC, streaming).

- Practical experience in data governance (policies, standards, stewardship, DQ rules, issue management).

- Strong change management record (training, communications, adoption, stakeholder alignment).

- Proficiency in SQL and one of: Python, Scala, or Java; comfortable with Git, CI/CD, and modern development practices.

Preferred Experience

- Expertise in MDM platforms such as Informatica MDM/IDMC, Reltio, Semarchy xDM, Profisee, or custom-built MDM services.

- Cloud & data stack familiarity: Azure (ADF/Synapse/Fabric), AWS (Glue/Lambda), GCP (BigQuery); Snowflake/Databricks, dbt, Kafka/Kinesis/EventHub.

- Experience with Salesforce data models (accounts, contacts, opportunities) and CRM/ERP integration patterns.

- Exposure to ServiceNow, metadata/catalog/lineage tools (Purview, Collibra, Alation), and DQ frameworks (Great Expectations, Deequ).

- Background in finance and sales operations data domains; understanding of chart of accounts and customer/vendor onboarding.

- Familiarity with DAMA-DMBOK, CDMP, or other industry frameworks/certifications.

PHYSICAL & MENTAL DEMANDS

- Operates in a professional office environment.

- Regularly required to stand, walk, sit for long periods of times, talk, and hear.

- Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.

- This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Company Offered Benefits

- As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:

- Health Insurance Benefits:

- Medical, Dental, Vision, plus Ancillary Plans.

- Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.

- Company provided long term disability and up to $50,000 of life insurance.

- 401(k) plan with a generous company contribution.

- Paid time off in addition to 7 company paid holidays.

- Parental Leave Program.

- Employee Assistance Program.

- Employee Recognition Program.

- Employee Referral Bonus Program.