Manager, Cloud Technologies and Solutions

UDC is seeking a full-time Manager, Cloud Technologies and Solutions to provides leadership to cloud technology professionals across the Cloud Technologies and Solutions (CTS) team within the Enterprise Architecture Practice Area in support of internal IT processes and Geographic Information Systems (GIS) projects.

This position will report to the VP of Enterprise Architecture.

What you will do

· Coordinates staff, practices, and processes for cloud technologies throughout UDC and cloud solutions for customer projects.

· Serves as a member of the UDC Information Technology (IT) team, supporting internal cloud technology needs based on a targeted billable-overhead ratio. This includes oversight for UDC cloud-hosted environments.

· Reads client requirements, RFPs, RFIs, and RFQs to identify cloud opportunities, and then subsequently develops the cloud solution, statement of work, level of effort, and project schedule to be included in proposals in a timely manner.

· Develops and manages annual budget for overhead expenses and other costs.

· Supports cloud-focused GIS Enterprise Architecture workshops and related requirements discussions involving utility customers.

· Provides overall technical cloud expertise for system design, implementation, assessment, consulting, hosting, and managed service engagements.

· Reviews, refines, and approves technical cloud deliverables for projects and the Practice Area, including architectural diagrams, use-cases, requirements gathering, solution design, test cases, administration guides, deployment manuals, and other specification documentation.

· Validates cloud requirements, determines system configuration, and estimates system sizing using a variety of tools and in alignment with industry standards and best practices.

· Provides technical guidance and consulting for UDC’s clients to embrace security in the cloud by taking advantage of services such as AWS Virtual Private Clouds (VPC), Microsoft Azure Virtual Networks (VNet), and other similar solutions from leading cloud providers. Similarly, educates UDC’s clients on what it takes to create and manage a private cloud from a network communications and administration standpoint.

· Provides technical architecture direction for software development teams, quality assurance personnel, and training staff when required.

· Trains UDC onshore and offshore personnel to manage GIS cloud infrastructure resources to support managed service engagements.

What we look for from you

· 20+ years of work experience in cloud consulting and large-scale technology projects involving cloud technologies on AWS or Microsoft Azure, preferably for utility customers.

· 13+ years of work experience in enterprise GIS with a combination of system design, Enterprise Architecture, system implementation, and system administration.

· Thorough background in deploying, configuring, administering, and supporting Esri ArcGIS products, including ArcGIS Enterprise, ArcGIS Pro, and ArcGIS Online.

· Hands-on experience administering Kubernetes, Docker, microservices, and other containerization (including container ingress) solutions in the cloud, as well as proficiency in one or more cloud deployment orchestration concepts and tools such as ArcGIS Cloud Builder, CloudFormation, Puppet, Chef, or Terraform.

· Solid understanding of Layer 4 and Layer 7 load balancing and reverse proxy solutions such as F5 BIG-IP, NGINX, Citrix ADC (NetScaler), CloudFare, Azure Application Gateway, AWS Elastic Load Balancer.

· Prior experience with Esri and open-source cloud monitoring and tuning tools including ArcGIS Enterprise Manager, ArcGIS Monitor, Prometheus, or CloudWatch (EventBridge).

· Recent experience with cloud-based integration tools such as Kafka, Boomi, and MuleSoft is desired but not required.

· Ability to provide technical GIS cloud leadership for system design, implementation, assessment, consulting, hosting, and managed service engagements.

· Proven record of designing, sizing, configuring, tuning, and supporting GIS cloud systems in enterprise production environments, preferably in the utility industry.

In-depth understanding of the concepts, tools, and best practices pertaining to cloud technologies and cloud-native services that involve the following types of resources for private cloud, on-premise, and hybrid environments:

o Virtual servers, Virtual Desktop Infrastructure (VDI), and serverless cloud compute resources.

o Virtual Local Area Networks (VLANs), firewalls, and security policies.

o Identity and Access Management (IAM).

o Network and application load balancers and other reverse proxies.

o Private and public Domain Name Services (DNS).

o Virtual Private Networks (VPN).

o Virtualization platforms such as Citrix Hypervisor or VMware ESXi / vSphere.

o Databases, file shares, and other storage repositories.

o Batch jobs, scheduled processes, automated tasks, and replication.

o High availability, redundancy, clustering, failover, and disaster recovery.

Supervisory Responsibilities

This job has oversight responsibilities for architects, engineers, administrators, and leads that comprise the Cloud Technologies and Solutions team.

Education

· Bachelor's Degree from an accredited postsecondary institution in Information Technology, Computer Science, Systems Engineering, Computer Engineering, Computer Networks, Cloud Engineering, or other related discipline.

· Master’s Degree from an accredited higher education institution in Information Technology, Computer Science, Systems Engineering, Computer Engineering, Computer Networks, Cloud Engineering, or other related discipline.

· Significant work experience may be eligible for substitution, at UDC’s discretion, for a higher education degree.

Frameworks and Computer Skills

· Familiarity with Waterfall and Agile implementation methodologies and artifacts, working knowledge of solution architecture multi-view methodologies and related software tools.

· Understanding of the Esri, AWS, Microsoft, and Google Well Architected Frameworks (WAF) and how those apply to GIS cloud technology projects.

· Strong PC skills using Microsoft Windows Desktop operating systems.

· Solid foundation using standard MS Office applications (Excel, Word, PowerPoint), Microsoft Visio, and Microsoft Project.

Certifications

· Active and maintained professional-level cloud technology certification from at least one major cloud provider such as AWS, Microsoft Azure, Google, or Oracle, or the ability to become certified within 3 months of employment and continuously renew before expiration.

· Significant work experience may be eligible for substitution, at UDC’s discretion, for a technical certification.

Location

Remote, must be willing to travel to UDC clients or offices as needed.

Why you should bring your career to UDC

UDC is a recognized leader in geospatial, asset management, and operational technologies for the gas and electric utility industries. We are expanding our service offerings internationally and targeting additional commodities (i.e., water and fiber). We have several offices in the US and India, and we are looking to grow the number of our employees both domestically and internationally. These expansions provide outstanding growth opportunities to our employees. Our cultural emphasis on teamwork promotes a safe environment for the development of our employees. This will enable you to learn by example and provide opportunities that can take you to the next level. We are dedicated to investing in you and your success and encourage a healthy work/life balance. UDC takes pride in offering a high-quality benefits package to all our employees.

Compensation Range

$135,000 - $165,000/annually depending on job title level, experience, and location.

Our Benefits (for full-time employees)

We invite all candidates to apply!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability.