Overview:
Situated on the stunning Olympic Peninsula, just outside Shelton, our Par 72 golf course has been challenging golfers of all skill levels since its opening in 1968. This nine-hole course, featuring multiple tees, offers an engaging 18-hole experience. Renowned for our friendly and relaxed atmosphere, we are currently seeking a Lead Server to provide an exceptional dining experience to our membership and guests.
Position Summary:
The Lead Server is responsible for setting the tone for both staff and guests by maintaining a professional, friendly, and composed demeanor. The ideal candidate is organized, self-motivated, creative, and level-headed.
Administrative/Managerial Duties:
•Scheduling and Payroll: Create the monthly schedule, adjusting for events and time off requests. Prepare bi-weekly payroll for all restaurant employees, collect server tip sheets, and submit to the business office.
•Coordination and Purchasing: Coordinate purchases with the Kitchen Manager and various vendors (wine, liquor, ice cream, supplies, etc.).
•Event Planning: Assist in planning events at the Inn (holidays, music events, etc.).
•Point of Sales System Management: Document and resolve issues with the POS system. Add weekly specials into the POS system as the Chef adds them.
•Communication and Promotion: Post and distribute weekly special flyers on Facebook.
Serving/Daily Restaurant Responsibilities:
•Preparation and Cleanliness: Ensure the front of the restaurant is clean and prepared for dinner service. Prepare reserved tables with appropriate settings and name cards.
•Communication and Customer Service: Maintain excellent communication with staff on shift and kitchen staff. Ensure great customer service to all guests. Handle not only your section of tables but also assist other servers as needed. Take responsibility for every guest, even if they are not seated at your table.
•Food Service and Guest Interaction: Assist the expeditor in ensuring all food goes to the appropriate table as orders are prepared. Report any guest comments or concerns to the Kitchen Manager and/or Sous Chef. Address any guest concerns or complaints.
•Technical Support: Troubleshoot any technical/POS errors that may arise during service, researching where there is not a quick fix.
•Team Support: Support your team in any way possible, including offering encouragement.
Requirements:
•Experience in the Restaurant or Food & Beverage Industry
•Food Handler’s Certification
•Strong communication and interpersonal skills
•Ability to multitask and work well under pressure
•Knowledge of food and beverage preparation, service styles, and etiquette
•Basic math skills and cash handling experience
•Ability to lift up to 25 pounds and stand for long periods
Preferred Experience:
•Management of small teams (3-6 people)
Job Type: Full-time
Pay: $21.00 - $23.05 per hour
Benefits:
Shift:
Ability to Commute:
•Shelton, WA 98584 (Required)
Ability to Relocate:
•Shelton, WA 98584: Relocate before starting work (Required)
Work Location: In person