Lead General Maintenance Worker (SCA) - Military Services Group

Requisition ID: 108652

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

Responsible for all activities involving the operations and maintenance of the water distribution system (pumps, storage tanks, fire hydrants, etc.), the wastewater collection system (pumps, lift stations etc. Limited direction and/or supervisory responsibilities for assigned personnel to include: General Maintenance Workers, technicians, and laborers, contractors and works under the general direction of the Operations Supervisor or the General Manager.

Key Accountabilities

- Prepares, Reviews, evaluates, revises, establishes and implements policies and procedures used in of water and the collection of wastewater, that result in Safe, Compliant, Reliable, and Profitable operations

- Carries out day-to-day activities, schedules Staff assignments, and participates in review and evaluation of staff performance including: water and wastewater systems sampling protocol and disinfection of water mains.

- Follows company discipline policy when needed.

- Follows and implements Company’s Environmental, Health, and Safety Policies.

- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas

- Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations and all customers.

- Performs work on distribution system, and sewer collection system.

- Maintains work records and preventative maintenance records and prepares various reports as assigned.

- Participates in the preparation of Capital and Operations and Maintenance Budgets.

- Reviews and approves expenditures.

- Performs standby duties. Performs other related functions assigned or as they become apparent.

Knowledge/Skills

- Ability to plan and coordinate the work of employees.

- General knowledge of MS Office products, MS Word and Excel, and be able to learn the use of new software with training assistance

- Ability to plan and present safety training to employees.

- Employee may be required to work shift work and maintain on-call assignments.

- There will be some weekend, holiday and overtime work as needed.

- Extensive knowledge of the objectives, equipment, and operations of water distribution and groundwater supply systems, and wastewater collection systems.

- Extensive knowledge of methods and materials of water/wastewater system construction and maintenance.

- Thorough knowledge of the layout, location and equipment characteristics of water and wastewater systems.

- Knowledge of state and federal environmental regulations for areas of responsibility.

Experience/Education

- Must possess a high school diploma or GED, plus at least five (5) years progressively responsible experience in operations, maintenance, and administration of water and/or wastewater systems and treatment.

- An equivalent combination of education and experience may be substituted for experience.

- Supervisory experience a plus

Certifications/Licenses

- Possession of appropriate licenses as required by facility/permit.

- Possess a Class IV Water Distribution Systems Operator Certification issued by KWEA required or a Water Treatment Class IV from KDHE or the ability to obtain within 1 year

- Preferred Class III Wastewater Collection System Operator Certification issued by KWEA required or the ability to obtain within 1 year

- Must possess a valid KS Class B CDL

Work Environment

- Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions.

- Employee may be required to work where regularly they may be exposed to fumes, dust and odors.

Travel Requirements

< 5%

Other

- Comprehend the elements of the MSG Strategy for Organizational Excellence

- Look for opportunities to improve efficiency and find ways to save budget expenses

- No reportable accidents occur with-in work area of responsibility

- No complaints from customer concerning not being informed of work to be done in an area

- Holds proper level of certification for position

- No complaints from customer regarding AW being unresponsive to customer’s needs

- Lead by example with displaying “can do” attitude at all times

- 100% compliance with regulations

- No preventable breakdown of equipment

- All interactions with customer are handled in professional manner generating Zero complaints

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.