Lead Business & Technical Consultant - Customer Services Operations

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Position Summary

We are seeking a skilled SAP IS-U Exceptions and BDEx Configuration Specialist to support and optimize exception handling within our SAP Utilities and BDEx environments. This role is critical in managing exception-based processes across the IS-U landscape, including billing, device management, service orders, accounts receivable, customer service, and meter-to-cash operations. The ideal candidate will have hands-on experience configuring and maintaining exceptions within SAP IS-U and will collaborate closely with both IT and business stakeholders to ensure smooth exception resolution, accurate assignment routing, accurate exception closure conditions, proactive alerting, and optimal process design.

Responsibilities

Required/Basic Qualifications

Desired Qualifications

Additional Preferred Qualifications

Working Conditions

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Saturday, July 26, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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