About Zedcor Inc.
Zedcor Inc. provides security and surveillance services across Western and Central Canada and the U.S., serving a wide range of industries. As a fast-growing and innovative technology company, we are committed to delivering cutting-edge solutions with integrity and reliability. With multiple branch locations and rapid expansion, we aim to solve tomorrow’s security challenges today.
Learn more at www.zedcor.com.
Summary
Zedcor is seeking a Junior Technology Specialist with a strong technical foundation and practical experience in IP camera systems, networking, or IT support. This position is ideal for professionals who have developed core skills in the field and are looking to take the next step in their technical career.
As part of our technology team, you’ll support the deployment, maintenance, and troubleshooting of IP cameras, network devices, and remote monitoring systems. You’ll work closely with senior team members and field personnel, taking ownership of routine tasks while continuing to build your technical knowledge in a supportive, hands-on environment.
Responsibilities:
IP Camera & Surveillance Support
•Support installation, configuration, and maintenance of IP-based security cameras and cellular modems
•Troubleshoot camera connectivity issues, video quality problems, and device failures
•Assist with remote access setup and video storage system management
•Conduct firmware updates, apply system security settings, and maintain uptime
•Collaborate with senior staff to optimize surveillance system performance
Network & IT Support
•Assist in configuring and supporting routers, switches, and wireless access points
•Perform basic network diagnostics and support remote troubleshooting with field teams
•Set and manage IP addresses and subnet configurations
•Support Windows-based software configuration for remote security devices
Technical Support & Troubleshooting
•Provide first-level remote technical support to internal and external users
•Troubleshoot network and device-level issues, escalating when necessary
•Interpret circuit diagrams and apply electronics knowledge for field support
•Document configurations, diagnostics, and issue resolutions
Growth & Development
•Work alongside experienced technicians to build advanced expertise
•Participate in technical training and pursue vendor certifications (company-supported)
•Contribute to internal knowledge-sharing and eventually support junior team members
•Troubleshoot camera connectivity issues, video quality problems, and device failures
•Assist with remote access setup and video storage system management
•Conduct firmware updates, apply system security settings, and maintain uptime
•Collaborate with senior staff to optimize surveillance system performance
Requirements and Qualifications:
Minimum Requirements
•Associate’s degree, technical diploma, or equivalent experience in IT, Networking, or related field
•1–2 years of experience supporting networked devices or IP camera systems
•Working knowledge of routers, switches, IP addressing, and basic diagnostics
•Experience using tools such as multimeters or cable testers
•Familiarity with Windows-based system configuration and remote device management
•Strong communication skills and attention to detail
Preferred Qualifications
•Experience with Cradlepoint routers or NetCloud Exchange
•Understanding of VPNs, VLANs, and basic firewall rules
•Certifications such as CompTIA Network+ or Cisco CCNA
•Familiarity with surveillance systems such as Hikvision, Axis, Dahua, or Avigilon
•Exposure to cellular modems and remote monitoring technologies
•1–2 years of experience supporting networked devices or IP camera systems
•Working knowledge of routers, switches, IP addressing, and basic diagnostics
•Experience using tools such as multimeters or cable testers
•Familiarity with Windows-based system configuration and remote device management
•Strong communication skills and attention to detail
Ideal Candidate Profile
You’re early in your career but already have practical experience in networking, security systems, or IT support. You enjoy solving technical problems, working with a hands-on approach, and contributing as part of a collaborative team. You're ready to deepen your knowledge and take on growing responsibilities in a high-performing environment.
Core Traits
•Technically Skilled: Solid foundation in IP networks, devices, and troubleshooting
•Self-Starter: Takes initiative and follows through on tasks
•Detail-Oriented: Accurately configures and maintains system settings
•Adaptable: Thrives in a fast-paced, evolving technical landscape
•Collaborative: Works well with cross-functional teams and field staff
Compensation & Benefits:
•Salary range: $60,000 – $65,000 annually (depending on experience)
•Health, dental, vision, life, and disability insurance (after 90-day probation)
•Casual office environment with free on-site parking
•Career advancement opportunities into senior technical roles
•Certification and training support
Why Join Zedcor?
At Zedcor, you won’t just maintain systems—you’ll help build and shape the future of security technology. We provide the tools, mentorship, and environment to help you thrive and grow in your technical career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.
"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. "
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
•Employee assistance program
Schedule:
Ability to Commute:
•Houston, TX 77032 (Required)
Ability to Relocate:
•Houston, TX 77032: Relocate before starting work (Preferred)
Work Location: In person