Harvard Maintenance, Inc.

Janitorial Area Manager -32607

LocationDetroit, MI
Job TypeFull-time

About This Job


Position Objective:


Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.


Job Summary:

The primary focus of the Janitorial Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.


Essential Duties and Responsibilities:

Supervise and direct staff activities
Responsible for P&L activities
Manage operational policies, objectives and initiatives to ensure cost effectiveness
Establishes operating policies to mitigate risk
Provide leadership to develop new customers and maintain existing customer base
Manage emergency response for all problems
Create estimates and workload for bids and new job sites
Travel and manage all aspects in the assigned area/territory
Monitor and ensure quality control expectations are met
Supervise janitorial cleaners & floor techs
Maintain payroll records
Maintain performance documents & disciplinary actions
Perform quality control to conform to Harvard & customer standards
Inventory & supply control
Train new and existing staff on proper cleaning technique


Knowledge and Skill Requirements:

Bachelor’s Degree or comparable management experience
Minimum of ten (10) years industry experience
Ability to demonstrate expertise in the fields concepts, practices and procedures
Must have working knowledge of MS Office Suite
Leadership: Demonstrated ability to lead people and get results through others
Planning: Ability to perform short and long range planning
Excellent interpersonal and communication skills
Excellent project and program management skills
Minimum 3 years of experience managing building services(janitorial)
Outstanding written and verbal communication skills
Must be flexible with hours and schedules
Technical knowledge of all aspects of janitorial service delivery
Ability to multi-task


Compensation:

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.


An Equal Opportunity Employer - M/F/D/V


#HSS


Schedule: Flexible

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