IT Support Analyst

About Us

Welcome to United Utility, a dynamic player in the electric utility industry, headquartered in the vibrant city of New Orleans, LA. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. At United Utility, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy.

About The Role

As an IT Support Analyst, you will be responsible for overall general IT Support for all of United Utility Services and locations. You’ll be the go-to problem solver ensuring our technology runs smoothly and efficiently. You’ll play a critical role in keeping our team connected, productive, and secure, providing technical support that directly impacts our ability to power infrastructure nationwide. If you’re driven to make a difference through technology, this role is for you. This position will report to the Director of Information Technology. This is an in-office position located in Canton, MS or New Orleans, LA.

Key Responsibilities

Key Qualifications

Key Info

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; and perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.

Join United Utility and be a part of a team that’s powering progress and innovation. We celebrate diversity and are committed to creating an inclusive environment for all employees. Your unique perspective can help us build a brighter, more connected future!

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at