IT Specialist II

Job Summary

The IT Specialist II role is responsible for assisting and leading the efforts in diagnosing and resolving intermediate to advanced technical issues, ensuring optimal functionality of our IT systems, and supporting end-users across multiple locations. This position is critical to maintaining a responsive and reliable IT environment that meets the operational needs of a high-volume distribution network.

System Administration* Leads efforts in managing user accounts, permissions, and access in Active Directory and other directory services.

End-User Support* Respond to user requests and provide solutions to software or hardware issues within established SLA timeframes.

Teamwork and Dedication* Team-oriented attitude to help other colleagues and departments with technical problems.

Additional* Act as back-up support to the IT Manager

Physical Demands* Able to sit and stand for extended periods of time.

Travel* 10%

Supervision of Others* None

Work Environment* Typically work is performed in an office setting.

Knowledge, Skills, and Abilities Required* Associate degree in information technology, Computer Science, or related field;

Preferred* Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) preferred.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Senergy Petroleum is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.