Arizona Public Service - APS

IT Solutions Engineer / Analyst II / III | Digital Experience

IT Solutions Engineer / Analyst II / III | Digital Experience
Notice info
LocationGreater Phoenix Area
Job Typefull time
On-site
Utilities

About This Job

IT Solutions Engineer / Analyst II / III | Digital Experience

We are seeking a highly motivated and innovative RPA Enginee

r with expertise in

Automation Anywher

e and emerging

Agentic AI technologie

s to join our forward-thinking automation team. The ideal candidate will combine

deep technical proficienc

y with a passion for

AI-driven transformatio

n, playing a key role in building the next generation of

digital workforce solution

s

.


What You’ll

Do

Design, develop, and deploy scalable RPA solutions usi

ng Automation Anywhere A

360 a

nd Microsoft Power Autom

ate.

Integra

te Agentic AI capabilit

ies into RPA workflows, enabling intelligent decision-making, reasoning, and orchestration.

Levera

ge Large Language Models (LL

Ms

), Natural Language Processing (N

LP), a

nd conversational age

nts to build context-aware automation solutio

ns.

Utilize MCP (Model Context Protoc

ol) to ensure seamless integration of AI agents with external APIs, databases, and services.

Ensure compliance wi

th IT security polic

ies, audit controls, and governance frameworks, especially with

in regulated utility environme

nts.

Collaborate cross-functionally wi

th product manag

er

s, business analy

sts, a

nd engineering te

ams to align automation initiatives with enterprise goals.

Hands-on experience wi

th Automation Anywhere A

360 and familiarity wi

th Power Autom

ate.

Exposure

to agentic AI syst

ems or frameworks and their real-world automation use cases.

Stro

ng problem-solv

ing a

nd communication ski

lls, with the ability to work

in Agile environme

nts.

A passion f

or innovat

ion and building intelligent, scalable automation solutio

ns.

Preferr

ed: Automation Anywhe re Professional or Master Certificat

i

on.

IT Solutions Engineer / Analyst II | Digital Experi

ence

Bachelors' degree in Information Technology or related field

AND two (2) years of prior relevant experience or equivalent combination of education and directly related experience
OR (for positions in IT Digital Solutions Delivery) an advanced degree in Data Science, Data/Quantitative/Business Analytics or Economics, Mathematics or Engineering with a focus in Data Science is required.
Requires basic technical subject matter knowledge within a job area or sy

stem

IT Solutions Engineer / Analyst III | Digital Exper

ience

Bachelors' degree in Information Technology or related field

AND five (5) years of prior relevant experience or equivalent combination of education and directly related exper

ie

nce

OR (for positions in IT Digital Solutions Delivery) an advanced degree in Data Science, Data/Quantitative/Business Analytics or Economics, Mathematics or Engineering with a focus in Data Science is required.
Requires technical subject matter knowledge within a job area or s

ystem


Preferred Special Skills, Knowledge or Qualific

ations

Knowledge of programming languages; database management systems; development platforms

Skills in understanding and explaining moderately technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving moderate problems in own area of work

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