Network Engineering & Support:
- Configure, maintain, and troubleshoot routed and switched networks, with a focus on Cisco technologies.
- Configure and deploy network infrastructure including routers, switches, firewalls, and VPNs.
- Provide Tier 2/3 support for escalated network issues, ensuring minimal downtime and maximum performance.
- Provide Tier 1 support when needed.
Operational Technology (OT) Integration:
- Support and secure connectivity between IT and OT environments, with specific focus on SCADA systems and smart grid technologies.
- Ensure network reliability and availability across substations and remote sites.
- Securely integrate IoT into OT and IT environments
Wireless & Cellular Network Management:
- Manage and monitor devices connected through cellular service
- Troubleshoot wireless connectivity issues
Private LTE & Emerging Technologies:
- Work with partners on Private LTE network architecture, deployment, and troubleshooting.
- Collaborate on the design and implementation of new communication technologies
Monitoring, Documentation & Compliance:
- Utilize network monitoring tools to assess performance and identify anomalies.
- Maintain network documentation including topology diagrams, change logs, and inventory.
- Ensure systems and configurations align with cybersecurity standards and best practices.
Project Implementation & Support:
- Assist in network-related aspects of projects including new deployments, migrations, and upgrades.
- Coordinate with internal teams and vendors to deliver reliable and scalable network solutions.