IT Intern - TWB Monroe

Summary: TWB Monroe is seeking an IT Intern this fall session! Fall internships are expected to take place between September 15 and December 19, 2025.

TWB Company is North America’s market leader for tailor welded products with locations in Michigan, Ohio, Kentucky, Tennessee, Ontario and Mexico. Formed in 1992, TWB is a joint venture of Worthington Steel and BAO Steel. The company developed the tailor welded blank market in North America and is the leading manufacturer of tailor welded products supporting JIT production and services to the automotive industry. The company’s technologies are helping automotive companies produce stronger, lighter vehicles.

Selected interns are assigned based on their field of study and interests within our company. These interns gain hands-on experience by completing challenging projects that apply their field of study to real world applications in manufacturing. Mentors and managers provide tools and guidance to prepare interns for success in the workplace and the classroom. We aim to teach and model soft skills such as professionalism, communication, resourcefulness, collaboration, and respect in addition to offering opportunities to gain experience and practice within their skillset. Excellent performance as an intern may be rewarded with opportunities for internship continuation or potential full time hire upon graduation.

Why you'll love interning here:

• Gain practical experience in a leading manufacturing organization

• Collaborate with experienced professionals who are eager to mentor and guide you

• Access to a diverse range of IT projects

• Exposure to cutting-edge technology and industry best practices

• Opportunity to make meaningful contributions and see the impact of your work

• Competitive compensation package

• Networking opportunities with industry experts

Project(s): Projects are planned based on anticipated departmental needs but may be altered based on business needs or selected intern’s skills or interests.

TWB Customer Service Management System Workflow Automations - Assisting in designing, developing, testing, and documenting workflow enhancements to the Jira Service Management platform.

Skills developed: Practical experience in low-code/no-code automation, service delivery optimization, enterprise IT tool configuration, detailed observation, communication, strategic planning, presenting, documenting, & problem resolution

Work Environment: Intern will primarily work in the office within a manufacturing facility. Intern will be trained in safety and provided with the proper personal protective equipment for occasional work on the manufacturing floor.

Basic Qualifications:

- Major in IT, Computer Science, Network Administration, Computer Networking, or similar field

- Basic knowledge and experience with PCs and MS Windows

- Experience with Microsoft Office tools (Word, Excel, PowerPoint)

- Basic proficiency in scripting (JavaScript or Python), logical workflow design, REST APIs, and understanding of ITSM or Jira tools

- Active listener able to receive and follow detailed instructions

- Comfortable learning new systems and processes

Preferred Qualifications:

- Outstanding written and verbal communication skills, must be able to communicate effectively with individuals at all levels of the organization

- Takes initiative and is driven to identify opportunities for improvement

- Ability to work in a team environment and independently

Intermediate or advanced proficiency in scripting (JavaScript or Python), logical workflow design, REST APIs, and understanding of ITSM or Jira tools

All positions at TWB require a pre-employment physical, drug screen, and background check.