IT Integration Manager

Position Summary

The IT Integration Manager will oversee and manage all IT-related activities required to support the successful integration of new acquisitions into RESA Power's technical environment. This includes providing hands-on technical leadership, coordinating across internal departments, managing external vendors, and ensuring infrastructure, systems, and user onboarding processes are delivered on time and aligned with enterprise standards.

This role is responsible for leading a dedicated integration team consisting of both direct hire and contract employees. The IT Integration Manager will be both a working leader and a tactical manager—guiding team execution, removing roadblocks, and establishing repeatable processes that ensure the timely and efficient integration of acquisitions. This role is responsible for being the face of IT for all new acquisitions.

Responsibilities

Team Supervision and Leadership

- Provide day-to-day supervision, work prioritization, and task delegation for the integration team.

- Serve as the escalation point for issues encountered during acquisition onboarding and infrastructure cutovers.

- Conduct performance check-ins, provide coaching and feedback to team members, and escalate concerns to the CIO when appropriate.

Acquisition Integration Management

- Own the end-to-end technical integration lifecycle for new acquisitions.

- Define repeatable project plans, runbooks, and SOPs to streamline integration efforts.

- Coordinate with other IT leaders (Infrastructure, Security, Applications, and Help Desk) and business stakeholders to ensure cohesive execution.

Project and Timeline Execution

- Manage integration project timelines, task dependencies, and milestones.

- Ensure all infrastructure, connectivity, account provisioning, email migrations, endpoint replacements, and application cutovers are completed as scheduled.

- Track team productivity and escalate delays or blockers proactively to the CIO.

Vendor and MSP Coordination

- Leverage Managed Service Providers (MSPs) and external vendors to scale integration work effectively.

- Ensure MSPs are properly briefed, onboarded, and delivering against expectations for integration-specific scopes.

Documentation and Standards

- Maintain and enforce integration templates, SOPs, and tracking tools.

- Document lessons learned and apply continuous improvement practices across all integration workstreams.

Collaboration and Communication

- Serve as the primary IT point of contact for Acquisition Project Managers.

- Communicate clearly with executive stakeholders on project progress, risks, and resource needs.

- Participate in monthly strategy and integration readiness meetings.

Other Duties as Assigned

- Assist the CIO with special projects related to IT operations, M&A roadmap planning, and vendor evaluations.

Required Skills and Qualifications

- Bachelor's degree in IT, Business, or related field—or equivalent practical experience.

- 5+ years in IT infrastructure or systems administration, with at least 2 years in a supervisory or lead capacity.

- Proven experience managing or participating in IT acquisition integrations.

- Strong understanding of IT systems, infrastructure, networking, and user onboarding processes.

- Familiarity with Microsoft environments (Active Directory, Exchange Online, Intune, etc.).

- Demonstrated ability to lead technical teams and drive results in high-pressure, fast-paced environments.

- Excellent organizational, communication, and problem-solving skills.

- Experience working with and managing MSPs and third-party vendors.

- Ability to manage multiple projects concurrently with tight deadlines.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

- We pride ourselves on our integrity and expertise. We don’t cut corners.

- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.

- You conduct yourself professionally, ethically, and honestly.

- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.

- You are on time and preplan time off.

- You produce a quality product.

We are customer driven

- Our number one concern is our customer and our long-term relationships with them prove our dedication.

- You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.

- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

- We are dedicated to growing the company and our employees.

- You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.

- You seek out new assignments and assume additional duties.

- You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.

- You efficiently and thoroughly complete assignments.

- You perform work assignments independently.

- You propose new ideas and find better ways of doing things.

We get it done

- We are efficient, reliable and no nonsense. We work hard, but we also play hard.

- You follow through on commitments in a timely way.

- You produce easily understandable and accurate reports that meet customer and/or Company expectations.

- You actively listen. You seek advice and help as appropriate.

- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

- Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.

- You collaborate to create the best solutions for each other and our customers.

- You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Travel: Up to 30%

Location: Houston,TX

Compensation: $130,000-$140,000 Yearly- bonus eligible

Relocation: No relocation for this role.

Benefits: Full benefits including medical, dental, vision, company-paid life insurance, matching 401k,

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Occasionally lifting a maximum of 50lbs. Position sits completing computer and phone work.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.