IT Field Comm Specialist II / III | Flagstaff

Date: Aug 20, 2025

Location: FLAGSTAFF, AZ, US, 86004

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Field Communications Specialist II / III | Flagstaff

As an IT Communications Network Technician at APS, you will be integral in ensuring the reliability and performance of our telecommunications and physical security systems. This role encompasses the installation, maintenance, and emergency repair of organization-owned facilities and equipment, ensuring they operate at peak efficiency.

What your day would be like:

You are responsible for:

- Installation and Maintenance: Install and maintain a variety of telecommunications and physical security systems, ensuring they meet our high standards for performance and reliability.

- Emergency Repairs: Respond promptly to emergency repair situations, minimizing downtime and maintaining the integrity of our systems.

- Testing and Inspection: Regularly test and inspect all facilities and equipment to identify potential issues before they impact operations.

- Quality Assurance: Ensure all systems and equipment are functioning optimally, adhering to established protocols and safety standards.

- Technical Expertise: Utilize your in-depth knowledge of telecommunications and physical security systems to troubleshoot and resolve issues effectively.

- Collaboration: Work closely with other IT professionals and departments to support the overall network infrastructure and security needs.

The kinds of people we want to talk to have done many of the following:

- Experience: Proven experience in the installation, maintenance, and repair of telecommunications and physical security systems.

- Technical Skills: Strong technical skills with a deep understanding of relevant systems and equipment.

- Problem-Solving Abilities: Excellent troubleshooting skills and the ability to perform under pressure during emergency repairs.

- Attention to Detail: Meticulous in testing, inspecting, and ensuring all systems are functioning correctly and safely.

- Team Player: Ability to collaborate effectively with colleagues and support the broader IT infrastructure.

If you are a skilled technician with a passion for ensuring the reliability and security of telecommunications systems, we invite you to join our team. Apply today and play a vital role in maintaining and enhancing APS's IT communications network!

Location-Based Role:

This position requires employees to work at the (Location), with some flexibility. Flexibility will be determined with the hired employee and leadership.

Minimum Requirements

IT Communications Network Technician II | Flagstaff

- Associate degree in electronic technology

- AND two (2) years related experience and

- OR equivalent combination of education and experience.

IT Communications Network Technician III | Flagstaff

- Associates degree in electronic technology

- AND seven (7) years related experience and

- OR equivalent combination of education and experience.

Preferred Special Skills, Knowledge or Qualifications:

- Knowledge of service offerings; customer service principles; various computer software applications, PCs, operating systems, and other computer-related technologies.

- Ability to install chains; operate or utilize a variety of other types of snow equipment such as snowcats, snowmobiles, and snowshoes depending upon area of assignment; and work at remote locations

- Previous work experience requiring mechanical aptitude and the safe usage of common hand tools.

- Familiarity in Drafting or Computer Aided Drafting (CAD)

- Supervision of tower work crews to ensure safe work practices and quality installations.

- All technicians are expected to be available for call out 24/7days a week and to be able to work out of town or outside of primary reporting area.

ALL positions requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered.

Major Accountabilities

1) Install, assemble, design repairs, adjust, test, and maintain telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.

2) Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment.

3) Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters and RF power meters.

4) Performs remote/Centralized management of systems through Management software.

5) Install, repair and maintain Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment.

6) Must be able to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR).

7) Is expected to train and mentor junior level staffing, they must be the SME of all equipment that resides within their AOR.

8) Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays.

9) Must display a mastery of knowledge of AC/DC Power/Amperage and understand the safety aspects of working in high voltage environments.

10) This position requires ability to work alone and with team members as well as customer departments to design highly reliable and timely solutions. The type of work will include working on ladders, and lift platforms. Installing microwave radios, network switches, routers, and the use of power and hand tools.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

CIP Requirement:

This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.

Plant/Field Role:

This position requires work to be performed in the field and/or at the work site, due to the nature of work.

Nearest Major Market: Flagstaff

Nearest Secondary Market: Sedona

Job Segment: High Voltage, Nuclear, Energy