IT Asset Manager Lead

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Job Summary

Leads and implements the tactical and strategic management and planning of enterprise hardware, software, and cloud services within the organization through Asset, Vendor, and FinOps management. Monitors and records software and hardware entitlements, utilization, and renewals, to establish an effective licensing position to ensure compliance with vendor contracts and leads maintenance and support renewal activities. Develops and implements control points for the governance of IT assets throughout the asset lifecycle. Provides support to ensure valid inventory information, renewal contract status, and financial impact to the IT maintenance budget to include the proper allocation of those costs to IT services and Cost of Ownership. Manages the administration and strategic lifecycle for all financial elements of hardware, software licensing, and cloud services through asset, vendor, and FinOps management. Establishes corporate standards and procedures to ensure compliance with contractual agreements, and adherence to legal guidelines for managing technology hardware and software assets, and cloud services.

Job Duties

- Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization.

- May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

- Wide latitude for decisions within assignments, programs and projects; impact is generally limited to the project or department.

- Acts as a resource to advise and may at times lead the work of lower level professional and/or support employees. Generally, represents the department on projects and may perform in a project leadership role.

Additional Job Duties

Level Senior and Lead – Above +

- Serves as a Subject Matter Expert for software licensing strategic planning and works on difficult IT asset management issues where analysis of the situation requires and in-depth evaluation of variable factors

- Owns hardware and software compliance process, acting as primary contact for asset audits and internal compliance monitoring

- Owns cloud services cost management, acting as primary contact for enabling data-driven decision making, and creates financial accountability through collaboration between engineering, finance, and business teams (FinOps)

- Accountable for governance over ITAM control procedures

- Develops and manages processes and procedures using business process analysis abilities to create, implement, and optimize software requests and license management processes.

- Develops strategies and proposals for technology spending across the organization.

- Participates in the development and maintenance of the IT Service Catalog, IT Cost of Ownership, and service delivery cost models and benchmarking activities.

Experience

- Requires minimum 8 years job related work experience in excess of degree requirements

- Requires minimum 8 years of experience in IT Asset Management Programs

- Requires advanced knowledge of Excel and its use for financial and statistical functions and applications

- Preferred minimum two years ServiceNow HAM/SAM Pro

- Preferred minimum two years Microsoft Power BI

EDUCATION

- Bachelor's Degree : Computer Science, Business or related field (Required)

- or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION

- CITAM Certified IT Asset Manager (Preferred)

- ITIL Foundation (Preferred)

- FP&A (Preferred)

- CMA Certified Management Accountant (Preferred)

WORK LOCATION – Taylor, TX:

- Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management

- On-site schedules are flexible or may be rotated based on business needs as determined by the Manager

- Remote work is required to be performed from your Texas residence.

- Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range

$99,230 - $168,715