Internet Services Scheduler

LocationSeguin, TX
Job TypeFull-time
Salary$41,600-$60,320

About This Job


Internet Services Scheduler


Office Location



Western Operation Center


6400 IH-10


Seguin, Texas 78155




What We Are Looking For

GVEC is looking to hire you for the position of Internet Services Scheduler to deliver the unexpected with a willingness to continuously develop yourself, your department, and our organization. As an Internet Services Scheduler, you will help oversee the daily scheduling and routing of our Installation and Maintenance Technicians for both wireless and fiber.




Your Pay

The pay range for this role is between $20.00-$29.00/hr. and will be commensurate based on your skills, qualifications and experience. In addition, GVEC ties cash bonuses to a multitude of organizational benchmarks set forth annually.




How You’ll Help

Utilize multiple systems to troubleshoot and provide support
Create and maintain the Internet Services installations and maintenance calendar
Provide escalated Internet troubleshooting
Triage Internet outages
Improve productivity by optimizing technicians’ daily routes and working closely with the dispatch and supervisor teams
Work with contractors in a variety of capacities to assist with various stages of the fiber processes
Work to create and process service/work orders in a timely manner to achieve business plan goals as well as our members’ expectations
Assist in working ISP Support Jira helpdesk tickets




Experience/Skills You’ll Need

Excellent verbal and written communication skills with the ability to convey information clearly and confidently

Able to adapt to a constantly changing work environment and shift tasks throughout the day
Team player willing to provide and receive constructive criticism that helps grow the team
Ability to multi-task, prioritize work and respond to changes quickly and efficiently
Desire to work in a fast-paced, collaborative environment
Self-motivated individual with a strong work ethic
Excellent problem-solving/troubleshooting skills
Flexibility with schedule




Preferred Experience/Skills


Prior scheduling experience




Our Purpose and Culture


GVEC proudly provides Electric, Internet, HVAC, Solar and Battery Storage, and Electrician services in and around South-Central Texas. We have high expectations for our team members and in turn, support them with an excellent total rewards package and advancement opportunities. We want people who offer talent, a positive attitude, creative ideas and strong work ethic to deliver unexpected results.



We are a team of high achievers who hold each other accountable in exceeding our customers’ expectations and empowering the communities we serve. That accountability culture is what has helped us build an environment of honesty, teamwork, and support, resulting in employees surrounded by coworkers who are dependable. We focus on accomplishing our goals with an outward mindset: being mindful of how our work and actions impact others, as well as seeing people for who they are and the unique value their perspective brings to us as a whole.




Your Benefits

Medical Plans
401K Matching
Financial Incentives and Rewards
Wellness Program
Paid Vacation
Paid Holidays
Employee Development
Community Impact
Work-Life Balance



Application Deadline: March 7, 2025


Visit us on Glassdoor to see what our employees are saying about us!


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