Intern - High School-Desktop Services

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Summer 2025 Internship Cohort

Application deadline: March 14, 2025

Location: CPS Energy headquarters 500 McCullough Ave, San Antonio, Texas 78215

Current high school transcript is required for the application

Pay Grade

Temporary

Position Summary

The CPS Energy Internship Program is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio high school students with public utility career experience. Through the internship program students are paired with a mentor to acquire meaningful hands-on experience that expands their understanding of how the industry works and exposes them to essential skills they must acquire or develop to be successful. The internship is not only meant for the intern to learn how to perform, but to also understand the rationale behind the strategies that are being used.

The Desktop and Mobile support team fields issues escalated from the service desk support team. The intern will be assisting Desktop with supporting the organizations technology needs. This will include setting up, deploying, and maintaining end user hardware such as iPhones, laptops, Desktops, and pc accessories.

Tasks And Responsibilities

Responsibilities will include:

Minimum Skills

Personal Computer Usage

Minimum Knowledge And Abilities

Must be a current high school student.

Must be a minimum age of 16.

Must reside within 120 miles of CPS Energy Headquarters.

Ability to work in a team environment, coordinating with other areas to achieve goals and objectives.

Well-developed written and verbal communication skills for interaction with all levels of personnel.

Basic analytical skills.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail, and scheduling.

Demonstrated critical thinking and problem-solving skills.

Demonstrate an interest in a career applicable to the utility industry.

Participate in full-time employment with CPS Energy.

Attend all activities sponsored by CPS Energy during employment.

Pass a drug test and background screen prior to employment with CPS Energy.

Preferred Qualifications

Competencies

Communicates Effectively

Learning Quickly

Serving Customers

Delivering High Quality Work

Adapting to Others

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.