Panther Heating & Cooling, Inc.

Install Coordinator

Rock Hill, SC

Full-time

About This Job

Job Title: Install Coordiantor

Work Hours: Full time, Monday- Friday, 8am- 5pm

Job Responsibilities:

•

Oversee various aspects of install projects from beginning to end:

•

Schedule installations with customers

•

Coordinate subcontractors and/or crane services as needed

•

Order equipment and special materials for each project

•

Communicate the scope of work to the install crews via job sheets

•

Pull permits with the proper jurisdiction

•

Coordinate inspections upon job completion

•

Create invoices and collect payments from customers

•

Maintain the Comfort Advisor's schedule and schedule quotes for customers

•

Maintain the install schedule and work with the install manager to make adjustments as needed

•

Answer multi‐line phone system and route calls

•

Communicate with the warehouse manager to ensure necessary materials are available

•

Provide weekly reports to management

•

Issue POs and order materials as needed

•

Back up the service dispatcher as needed; schedule service calls and dispatch technicians

•

Other administrative office duties as required

Job Requirements:

•

Excellent verbal and written communication skills. Must be able to calmly and clearly communicate with customers, vendors and coworkers.

•

Must be able to multi task and prioritize work according to the needs of our customers.

•

Must be comfortable with computers and able to adapt to new software programs. Experience with Service Titan & QuickBooks is preferred.

•

Must be able to work independently and problem solve, but also able to collaborate with the team.

•

Ability to operate office equipment (e.g., copier, printer, fax, multi‐line phone system)

Minimum high school diploma or GED required

•

2 years customer service experience required

•

Must be able to wrok in an office environment

Physical Demands:

Regularly required to remain seated in a normal position for long periods of time

•

Regularly required to walk about

•

Regularly required to maintain balance while walking, standing, crouching, or running

•

Routinely required to reach up and out with hands and arms

•

Constantly communicates with internal and external customers in person and via telephone. Must be able to exchange accurate information in these situations and be able to recognize and distinguish emotions.

•

Regularly required to use hands to grasp objects, type, pick up objects, move objects, or hold objects

•

Occasionally required to stoop, kneel, crouch, and/or crawl

•

Occasionally required to lift up to 15 pounds and carry a distance of 10 feet

•

Occasionally required to push and/or pull up to 15 pounds a distance of 10 feet

•

Routinely required to stand for long periods of time

•

Constantly identifies and detects written information on equipment labels, written communication, forms and other labels/documents

•

Constantly operates a computer and other office machinery such as copy machine and calculator.

Benefits:

•

Weekly Pay

•

Progressive PTO acrrual

•

Membership to Direct Primary Care provider

•

Simple IRA

•

Dental/Vision Insurance

•

8 paid holidays

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Install Coordinator

About This Job

Job Title: Install Coordiantor

Job Responsibilities:

Job Requirements:

Minimum high school diploma or GED required

Physical Demands:

Benefits:

E04JI8001uq3407gqc2

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