Johnson Screens — A brand of Aqseptence
Johnson Screens is the leading global provider of innovative screening and separation solutions. We support a wide range of industries, which means that almost every product around us has touched one of our screens during its manufacturing process. Since our inception over a century ago, our products have helped protect lives by reducing harmful waste, providing clean water, and making the best use of our precious natural resources. We strive to be a great place to work and do what is right for our customers and our people. We thrive on innovation and continuous improvement and we believe that our people are the key for our success.
We are looking for an in-house Inside Sales Technician for the New Brighton, MN location to join our Inside Sales team. This full time role will be working with internal and external customers for Johnson Screens each day. Estimate cost and lead times; design, plan and coordinate activities involved in the estimating of price and delivery of a range of industry products. Provide support to a defined market team to ensure sales and margin goals are achieved. Utilize SAP to enter quotes..
· Receive and follow up on customer requests, inquiries and complaints.
· Generate customer proposals, including price, delivery and supporting documents utilizing standard costs, cost estimating tools, past manufacturing history, engineering specifications, labor hours, material costs and other technical data.
· Assist other customer service personnel with market inquiries
· Participate in Inside Sales team meetings and 1:1 meetings with your manager.
· Collaborate with sales reps, engineering and manufacturing to determine customer needs.
· Ensure external customer satisfaction and adhere to the Johnson Screens values at all times.
· Primary focus is on quality work as well as maintaining a positive attitude in all that you are doing each day.
· Communicate often with your manager with updates, questions and pertinent information.
To be successful in this role, you should have:
Johnson Screens is an equal opportunity employer: Veterans, Disabled, Minorities and Women.