Inside Sales Representative - RMI

Primary Responsibilities:

- Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc.

- Exhibit mentality of problem-solving that helps uncover solutions to customer needs

- Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs

- Provide proactive, accurate, timely communication to the customer in the customer’s preferred method (email, fax, phone, text)

- Confirm framers are ready for material and drivers the day before the required delivery date

- Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process

- Engage sales management on significant inquiries to help maximize the probability of success

- Monitor the overall goals and results of the facility, and the entire company on a regular basis

- Provide feedback related to the market conditions

- Cooperate with teammates both within, and outside the Sales Dept.

- Assist other representatives with their daily activities when needed

Physical & Work Requirements:

- Ensure professional appearance appropriate for meetings with managers or clients

- Requires ability to perform primary job responsibilities while spending long periods of time at a computer

- May require travel to the office in extreme weather conditions

Required Background, Competencies & Expertise:

- Tremendous drive for results

- Highly proactive and takes great initiative; proven self-starter; goes the extra mile

- Strong customer orientation with proven relationship building skills

- Tremendous responsibility and ownership of customer challenges

- Proficient in utilizing required software applications (SAP, Microsoft Office, etc.)

- Strong written and oral communication skills

- Strong cooperation and collaboration skills

- Composure

- Instills trust and confidence

- Highly detail-oriented and very thorough

- Strong numerical abilities

- Excellent organization skills

- High learning agility

Preferred Background, Competencies & Expertise:

- Proven experience in a role responsible for managing the needs of customers

- Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results

- Background in the steel industry or a related field

- Knowledge of residential construction and/or the Homebuilding process

- Bachelor’s degree in Business Administration or related discipline or equivalent work experience

Equal Opportunity Employer

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