Inside Sales Representative
Fargo, NDAbout This Job
Flexibility Option: Remote Position
Job Req Id: 30240
Description:Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
Job Summary
Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to our customers. Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs. Grows relationships with customers and suppliers. Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.
Responsibilities
Essential Functions
•
Receives and enters orders in an accurate and timely manner.
•
Optimizes margin and service through efficient use of cross-docking, transfers, drop-ship, etc.
•
Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs.
•
Responsible for managing projects.
•
Provides consistent and timely follow-up on customer inquiries and order status.
•
Secures pricing from vendors, coordinates deliveries, expedites deliveries when necessary.
•
Effectively processes returns to maximize value.
•
Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
•
Provides value to customer through the sourcing of material.
•
Enhances and grows relationships with customers and suppliers through frequent, meaningful communication.
•
Runs daily reports and resolves customer and order issues.
•
Assists customers with billing issues.
Non-essential Functions
•
Assists with and provides training as needed.
•
Attends sales and product meetings, trade shows and technical training programs, as needed.
•
May input TCCM cost savings documentation relevant to the assigned customer base.
•
Participates in and advises sales management on the implementation and success of marketing plans and strategies.
•
Qualifications
Performs other duties as assigned by supervisor or other designate.
•
Two-year business/trade degree preferred or the equivalent in work experience.
•
3+ years of prior customer service, city desk or sales experience
•
3+ years of prior electrical distribution experience preferred
•
Technical ability to understand electrical systems
•
Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, and Email
•
Skills and Abilities
Working knowledge of SAP software preferred
•
Excellent customer service skills include being competent, accurate, responsive, and engaged.
•
Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
•
Physical Requirements
Ability to effectively plan and organize.
Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%
•
+ < than 10 lbs. - Not at all
+ 10 to 25 lbs. - Not at all
+ 26 to 50 lbs. - Not at all
+ 51 to 75 lbs. - Not at all
+ 75 to 100 lbs. - Not at all
+ 100+ lbs. - Not at all
Lift from Waist:
•
+ < than 10 lbs. - Frequently
+ 10 to 25 lbs. - Frequently
+ 26 to 50 lbs. - Occasionally
+ 51 to 75 lbs. - Occasionally
+ 75 to 100 lbs. - Not at all
+ 100+ lbs. - Not at all
Lift from Floor:
•
+ < than 10 lbs. - Not at all
+ 10 to 25 lbs. - Not at all
+ 26 to 50 lbs. - Not at all
+ 51 to 75 lbs. - Not at all
+ 75 to 100 lbs. - Not at all
+ 100+ lbs. - Not at all
Physical Activity
Carried for Distance:
Frequency at which you would do the following in a typical day:
•
Sitting (a continuous period of being seated) - Continuously
•
Standing (for sustained periods of time) - Frequently
•
Walking (moving about on foot to accomplish tasks) - Frequently
•
Bending/stooping (downward and forward) - Occasionally
•
Crawling (moving about on hands and knees or hands and feet) - Not at all
•
Climbing/Walking Stairs (ascending or descending) - Frequently
•
Reaching (extending arms in any direction) - Frequently
•
Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
•
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
•
Balancing (maintaining body equilibrium to prevent falling) - Occasionally
•
Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
•
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
•
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
•
Grasping (Applying pressure to an object with the fingers and palm) - Continuoulsy
•
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
•
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
•
Driving (the control and operation of a motor vehicle) - Occasionally
•
Desk work (work usually performed at a desk) - Continuously
•
Use of a computer - Continuously
•
Use of a telephone - Continuously
•
Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
•
Exposure (to adverse weather & temperature conditions) - Not all all
•
Additional Information
Travel (travel needed to perform job duties) - Occasionally
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Similar Jobs
Trending Jobs
Electrical Engineer
Dudley Staffing
Full-time
$55 - $75
Canonsburg, Pennsylvania
3 months ago
Accounts Payable Clerk
Full-time$65000 - $65000
Dallas, Texas
5 days ago
DM
Apprentice Lineman
Delta Montrose Electric Association
Full-timeMontrose, CO
8 days ago
Attorney
Toeppich & Associates
Full-timeHouston, Texas
about 1 year ago
Apprentice Lineman I
San Patricio Electric Cooperative, Inc.
Full-timeSinton, TX
16 days ago
Associate Attorney
Buffalo Biodiesel Inc.
Full-timeBuffalo, NY
15 days ago
Summer 2025 Student Intern - IT
Entergy
Seasonal, InternshipNew Orleans, LA
25 days ago
Solar Electrician
MN8 Energy
Full-timeCalifornia, United States
about 1 month ago
contract landman
HPS Oil & Gas Properties
Full-timeLafayette, Louisiana
2 months ago
Oil and Gas Land and Title Analyst - SAM Associate II
Bank of America
Full-timeDallas, Texas
26 days ago
Sr. Polymer Scientist
ExxonMobil
Full-timeBaytown, TX
about 1 month ago
Assistant General Manager, Navy Yard Electric Utility
Full-time$108000 - $108000
Philadelphia, Pennsylvania
3 days ago
Quality Engineer
Jedco Inc.
Full-timeGrand Rapids, MI
26 days ago
Finishing Helper Entry Level- Dayshift
Bonnell Aluminum
$41600 - $41600
Carthage, TN
26 days ago
SD
Service Manager
Supertech Diesel Truck Specialists
Full-timeLangley, BC
29 days ago
2025 Summer Internship - Engineering
Gerdau North America
InternshipCharlotte, NC
24 days ago
Senior Landman
Greenlake Energy
Full-timeAustin, Texas
24 days ago
SD
Service Manager
Supertech Diesel Truck Specialists
Full-timeNanaimo, BC
29 days ago
Assembler/Production
Uptalent
Contract$37440 - $49920
Oklahoma City, OK
25 days ago
Contracts Administrator
Third Coast
Full-time$70000 - $85000
Houston, Texas
9 days ago