Inside Sales Rep III

Inside Sales Rep III

Location:Temecula, CA, US, 92590

Workplace Environment: Remote

Company: AmeriGas Propane, Inc.

Requisition Number: 26398

Application deadline is June 23rd, 2025.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Shift: Monday - Friday ranging from 7:00 AM - 4:00 PST or 8:00 AM - 5:00 PM PST

Job Summary:

The Inside Sales Rep III (ISR III) effectively represents AmeriGas in building the business through new customer sales while meeting/exceeding assigned sales expectations. The ISR III will receive and handle inbound and outbound calls from all new potential or qualified customers requesting advanced support.

Key Characteristics:

Duties and Responsibilities:

The ISR III’s main objective is to qualify incoming organic sales leads or leads for new customers created through AmeriGas demand generation activities such as the annual New Customer Enrollment, and any Company Marketing efforts. Utilizing AmeriGas sales and operating systems (CRM, SAP, Microsoft Office products and business websites/systems) the ISR III will qualify leads and enroll customers in the appropriate AmeriGas product/service offering.

The ISR III will also maintain complete records of customer interactions and process/activities through detailed notes in CRM and/or SAP. Once the ISR III successfully closes the sale, he/she will complete administration of the new customer process, account set-up. Release potential customer agreements/contracts if applicable and generate orders for account if needed.

The ISR III is also responsible to make outbound prospecting calls to any deferred or declined prospective customers.

Regardless of lead, prospect, or program, the ISR III is responsible for delivering a positive customer experience, increasing sales, building relationships with new customers, and offering promotional items to existing customers.

Inbound Customer Acquisition:

Qualify new sales leads generated through marketing/customer acquisition initiatives.

Qualify customer, understanding his/her specific use case and needs, determining appropriate products/services, and presenting key value statements and sales messaging to secure the sale.

Accurately completing all steps in the sales process.

Upon closing the sale, release customer agreements/contracts, setup/establish account, and establish propane delivery and/or service if needed.

Enter and maintain pertinent customer information in required systems (CRM/SAP).

May require outbound follow up if not finalized during initial contact.

Outbound Prospecting:

Contact deferred/declined prospects

Make outbound calls to the deferred/decline que for marketing promotions.

Appropriately apply special offers/pricing to new customers.

Upon receiving customer affirmation, complete all necessary steps to deliver on product/service sold.

Enter and maintain pertinent customer information in required systems (CRM/SAP Databases).

Administrative Work/Secondary Duties:

Maintains complete records of customer and prospect interactions and process/activities through detailed notes in CRM/ SAP.

Must comply with all company policies.

Tasks will be assigned as needed and determined by sales manager to support sales efforts

Knowledge, Skills, and Abilities:

Effective use of sales techniques, including prospecting, discovery, value proposition development, objection handling, and customer acquisition

Efficient and accurate use of systems and tools (CRM, SAP, Microsoft Office products, business websites/systems)

Strong telephone presence and interpersonal skills

Effectively and professionally communicates in English – verbal and written communications

Ability to multi-task and prioritize workload; strong organizational skills/time management skills

Active listener and use of inquiry to discover/understand prospect needs

Motivated and results driven

Ability to work effectively with others; participates in team/center activities; gives and receives feedback/coaching well

Ability to self-manage and maintain leadership expectations

Education and Experience:

High school education or equivalent required.

2 years’ experience in customer service, sales and/or telemarketing in a sales environment and 1 year experience in Inside Sales.

Use of business/office tools such as CRM, Microsoft Dynamics, SAP, Microsoft Office products.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $25.00/hr. to $28.00/hr., depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes eligibility to earn a performance-based bonus or commissions on completed sales.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Nearest Major Market: Riverside