Inside Sales Desk / Customer Support Center Manager

Job Title: Inside Sales Desk/Customer Support Center Manager

Location: Salt Lake City, Utah Department: Sales & Customer Service

About Us: Blue Star Gas (BSG) is a family-owned company in business since 1938, and we aren’t a typical propane company. As a leader in the industry, our company has grown to encompass a service area of over 75,000 square miles serving 14 unique markets throughout Arizona, California, Oregon, Utah, and Washington. We are a trusted leader in providing high-quality propane services, appliances, and power generation to residential, commercial, and industrial customers. As we continue to grow and expand our footprint, we are looking for an experienced results-driven leader to join our team to focus on leading a customer support center and inside sales team to foster current customer relationships, acquire new customers, and provide exceptional customer service. If you have a passion for leading and developing a team in customer service and inside sales, we want to hear from you!

Position Overview: Inside Sales Desk/Customer Support Center Manager to lead a dynamic team of 5-8 Customer Service Agents and 4-6 Inside Sales Team Members. This individual will play a key role in ensuring the efficient operation of our customer support center, driving exceptional customer service standards, and fostering growth within our inside sales team. The manager will be responsible for coaching and guiding both teams to meet and exceed performance targets in customer satisfaction, sales goals, and key performance indicators (KPIs).

Key Responsibilities:

Qualifications:

Work Environment:

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Full-time onsite position

Compensation & Benefits:

If you're an experienced manager passionate about leading teams to achieve excellence in customer service and inside sales, we encourage you to apply and help us grow our business!

Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Benefits:

Shift:

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8 hour shift

Ability to Commute:

Ability to Relocate:

Work Location: In person