Information Technology (IT) Manager

Brief Description Who We Are:

SSP is the largest single-site, vertically integrated supplier of fittings, valves, and tubing systems in the industry. Since 1926, we’ve been a trusted leader in innovation and manufacturing. As a third generation, privately owned company, our mission is clear: to build trust with our customers while investing in our most valuable asset—our associates. Recognized as a

Top Workplace

, we bring together talented people, cutting-edge technology, efficient processes, and a commitment to safety to deliver extraordinary results. Guided by our core values of

Truthfulness, Resourcefulness, Unity, and Execution (TRUE)

, SSP is a company where you can grow, contribute, and thrive. Our collaborative environment is built on trust, respect, and a shared drive to achieve extraordinary results. Together, we’ll shape the future of our industry—one TRUE step at a time!

If you’re ready to start a career while being part of something meaningful and make an impact SSP is the place for you.

Summary/Objective

In this working manager role, you are responsible for overseeing company IT infrastructure, software, and security, supervising two dedicated IT specialists, and ensuring that company technology is supported and maintained. While infrequent, you must be able to be available during out of office hours in case of IT emergencies.

Essential Functions

- Manage and collaborate with IT team and all company departments to align with business goals and support the organization’s technological needs.

- Be the ERP expert for the organization.

- Responsible for forming and supporting IT initiatives to support company strategy, with the mindset of continuous improvement.

- Work with third-party Managed Service Provider (MSP) for any IT support necessary.

- Provide high-level support, investigate and troubleshoot issues, recover from hardware or software failures, and coordinate with impacted departments.

- Additional tasks and functions as assigned.

Knowledge, Skills, Abilities

- Experience managing and developing a team to deliver IT services while adhering to budget.

- Experience with ERP system administration, maintenance, and upgrades.

- Competency in project management with ability to concurrently manage multiple activities and tasks.

- Strong facilitation and change management skills.

- Highly developed verbal and written communications.

- Knowledge of Microsoft products.

- Knowledge of Cybersecurity and AI.

Minimum Requirements

- Bachelor’s degree in Information Technology, Computer Science, Network Administration, or related field preferred.

- 6 years of related work experience required.

- An equivalent combination of education and/or related work experience equal to 10 years will also be considered.

- Leadership experience of at least 3 years strongly preferred.

- Experience in manufacturing and/or distribution organization is strongly preferred.

Why Work at SSP?

Benefits

We understand that your success starts with a workplace that prioritizes your

well-being

and fosters your

growth

. That’s why we offer industry-leading benefits and perks, including:

- Comprehensive Medical Coverage: Medical, dental, vision, accident, and company paid life insurance.

- Generous Time Off: Paid Time Off (PTO) and paid holidays to support your work-life balance.

- Flexible Scheduling: Compressed work week options for a better work-life fit.

- Profit Sharing: Annual bonus to reward your contributions.

- On-Site Healthcare: Free access to Cleveland Clinic services for all employees.

- Wellness Resources: On-site wellness coach, fitness center, and gym reimbursement.

- Convenient Amenities: On-site market with fresh food and beverages.

- Work Perks: Shoe reimbursement, milestone rewards, and employee engagement events like picnics, holiday luncheons, and annual Thanksgiving turkeys.

- Secure Retirement: 401k/Roth plans with company matching and 100% vesting after just 90 days.

AA/EEO Statement

It is the employer’s policy that equal employment opportunities be available to all employees and applicants without regard to race, sex (including pregnancy, childbirth, and related medical conditions), age, color, religion, national origin, ancestry, military or veteran status, disability, genetic information, or any other status protected by federal, state, or local law.