About the Role
We’re looking for a tech-savvy, detail-obsessed
IT Help Desk
support to join our fast-moving team. This is an ideal role for someone early in their career who thrives on staying organized, solving problems, and communicating clearly — especially in dynamic, people-facing environments.
You’ll be the go-to person for helping new clients get set up, ensuring a smooth and professional onboarding experience. That means setting up systems, gathering important info, resolving any issues that come up, and making sure everything is running seamlessly from day one.
If you love creating order from chaos, learning new tools, and working closely with people, you’ll be a great fit here.
What You’ll Do
•Coordinate client onboarding
from start to finish
•Set up phones and accounts
for new clients, making sure all systems are ready to go
•Collect and organize client info
, ensuring no details are missed
•Liaise with clients and internal teams
to address questions or problems quickly and clearly
•Communicate with vendors and customer support
when technical issues arise
•Keep everything running smoothly
, and continuously look for ways to make the process better
What We’re Looking For
•Strong communication skills — written and verbal
•Super organized and detail-oriented (you triple-check your own work)
•Comfortable with tech and learning new systems quickly (especially CRMs and web-based tools)
•Proactive, reliable, and calm under pressure
•A team player with a positive attitude and a desire to grow
Nice to Have (but Not Required)
•Experience in a people-facing or administrative role (even internships or part-time jobs count!)
•Familiarity with CRMs or similar systems
Why Join Us
•Remote role with biweekly in-person meetings
•Fast-growing, no-red-tape environment where your ideas matter
•Real impact from Day 1 — you'll be client-facing immediately
•Opportunities to grow as we scale