Stealth Startup

Information Technology Help Desk

LocationGreater Philadelphia
Job Typecontract

About This Job


About the Role

We’re looking for a tech-savvy, detail-obsessed IT Help Desk

support to join our fast-moving team. This is an ideal role for someone early in their career who thrives on staying organized, solving problems, and communicating clearly — especially in dynamic, people-facing environments.

You’ll be the go-to person for helping new clients get set up, ensuring a smooth and professional onboarding experience. That means setting up systems, gathering important info, resolving any issues that come up, and making sure everything is running seamlessly from day one.

If you love creating order from chaos, learning new tools, and working closely with people, you’ll be a great fit here.


What You’ll Do

Coordinate client onboarding

from start to finish

Set up phones and accounts

for new clients, making sure all systems are ready to go

Collect and organize client info

, ensuring no details are missed

Liaise with clients and internal teams

to address questions or problems quickly and clearly

Communicate with vendors and customer support

when technical issues arise

Keep everything running smoothly

, and continuously look for ways to make the process better


What We’re Looking For

Strong communication skills — written and verbal

Super organized and detail-oriented (you triple-check your own work)
Comfortable with tech and learning new systems quickly (especially CRMs and web-based tools)
Proactive, reliable, and calm under pressure
A team player with a positive attitude and a desire to grow


Nice to Have (but Not Required)

Experience in a people-facing or administrative role (even internships or part-time jobs count!)
Familiarity with CRMs or similar systems


Why Join Us

Competitive salary
Remote role with biweekly in-person meetings
Fast-growing, no-red-tape environment where your ideas matter
Real impact from Day 1 — you'll be client-facing immediately
Opportunities to grow as we scale

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